Web Power Switch Pro Model

This power switch works great and works as advertised. Technical support was excellent as well. I wish that a lot more of companies had this level of support. Mike was a big help , he ask me to describe what I needed and gave me advice and wrote a script as to what I needed the switch to do. It works well.

Had one issue that I needed to contact support about. I am glad I did. Sergei was awesome. I thought for sure that I would need to RMA the machine, but Sergei knew his product and I was able to recover. Details at the end.Quite frankly, I expected this product to be "cheap Chinese crap". There were cheaper products, so I opted for this one because it had an on-device LCD so that I could configure it locally.This Web Power Switch was NOT cheap. It is AS ENTERPRISE as anything I've used in large data centers. I love the build of this device. It is basically a proper Linux machine with quality EE switching materials. The features list is impressive. It is almost as if this company took EVERY feature request and implemented it into their software/firmware.My issue that required tech support (google web spiders, please index this!):Naturally, when I received the device, the first thing I did after changing the default admin password was update the software and firmware on the device to the latest stable version from the manufacturer.So, I updated from 1.4.something to 1.7.7. All went fine. I then configured the device to my liking and then used the "locking bits" to lock down the device such that you would need physical access to the switch in order to change any setting. Nice feature! The problem came when I forgot to open up the api access to my router, so I had to clear the locking bits. Unfortunately, the reset button did not clear the lock bits as the documentation promised. So, I had a functioning device, but it was locked into a certain state.I tried and tried for 2 days. I always assume my own stupidity first, so I read and re-read all the docs. I then contacted their support by email on a Friday night. I did not get an answer until Monday morning, but I did not expect one over the weekend.Sergei was extremely responsive and helped me telnet into the machine (I know, telnet? what is this 1995? <- joke) after rapidly pressing the reset button. He then told me the commands to put the device into a maintenance state. Strangely, the advice was then to re-flash the same firmware. It, indeed, worked. Sergei was forth-coming about this being an issue and will be repaired in the next version.The device is working flawlessly and I've forgotten its doing its thing in my server cabinet. I use it to reboot my extremely crappy Comcast cable service modem when the service goes out several times per week. This switch does the job well and allows me to be very specific regarding the terms of the reboot. It also has a wifi chip that can act as gateway (meaning device connect to its SSID) or supplicant mode where the switch connects as a client to your existing wifi gateway. I love this. I set the switch to act as a wifi gateway because I want to pull out my phone, connect the phone's wifi device to the switch's SSID and then proceed to operate the outlets. The reason is that if the main wifi gateway is offline or needs to be power-cycled, I won't be able to access the switch because it is a client of the device that needs rebooting.

I purchased this as a solution for managing power to my network rack hardware in a rental where I can’t go in and fix problems since there is a property management company involved between myself and the tenants. This thing fits the bill perfectly, at a reasonable price point. It’s nice that it can work via wifi, but what sold me was the wired support. So many of the inexpensive solutions are WiFi only. I need something that is wired and more reliable. I also need something that can manage reboots across multiple items, independently, and this does that beautifully. It’s not exactly “consumer friendly” in its setup, and the documentation is a bit sparse/scattered. But for the price, if you know what you’re doing enough to need something like this, you should be fine. The unit itself seems extremely well built, heavy duty, and has so much customizability it should serve whatever needs I might have. It doesn’t come with any sort of app or remote management features built in besides its own built-in web interface, so keep that in mind. I set up a VPN and dynamic DNS on my router that allows me to access and modify its settings from thousands of miles away, but be sure you are prepared to set up something similar if you want to use this and actively manage it remotely.I have only had the unit a couple months, but the price/performance ratio seemed perfect, and after getting it and setting it up at my regular residence in preparation for putting it at the rental, I decided to keep it at my regular residence and buy a second one for the rental, based on how happy I was with it.

The product provides many sophisticated features and is a high end quality product I use it to power my astrophotography equipment remotely. My needs are easily met by this product and is probably overkill for such a straight forward application as mine. However, I am only starting to explore all of its capabilities.

We buy a lot of these and have not had trouble with any of them. Works well in temperature extremes, no issues.