sticro Heated Eye Mask with Extra Large Size for Dry Eyes and Sinus Pressure Relief, Ultra Soft Face Heating Pad for Tension Headache Relief, Jaw TMJ Pain Relief - 3 Heat & 5 Timing Settings (Black)

I bought this product to comply with a doctor's order to wear a "warm compress" on my upper face (eye area & lower forehead) twice a day for 10-15 minutes each. But I wanted to avoid having to soak a hand towel in hot water, fold it into a pad, place it on my face, and sit there while it drips and quickly loses its warmth. I thought Walgreens or CVS would have some microwavable pad for this purpose, but their employees said they stopped carrying such products targeted for use on the face for 'reasons'. So, I tried looking online and there are a ton of electrical ones, seemingly all sourced from Chinese makers without endorsements from medical authorities, etc; this is my description of one such product, specifically the "Sticro Heated Eye Mask with Extra Large Size for Dry Eyes and Sinus Pressure Relief".First off, I have a big head. I can't find off-the-shelf hats that fit me. But this product is generously sized, and the 'face mask' part should be big enough for any non-elephant-man or Andre-the-giant sized human, and in the other extreme probably even small enough for medium sized kids. It has long and wide straps that go back around your the wearer's head, and overlap with large Velcro pads, so holding the mask to the face is done better than just using elastic or something like that. From my measurements, this mask should be useable on people whose head diameter just above the bridge of the nose falls into the 20-24" diameter range (getting much outside this range means that possibly too little Velcro overlap will happen, resulting in the mask coming loose and not staying on during use.The mask outer material is a soft, plush feeling fabric. It does not seem that the mask is designed to allow removing the outer fabric for cleaning. There are cautions in the user's manual (a single sheet of paper, but pretty well composed, and useful) about NOT trying to wash or dry clean the mask, rather to just lightly wipe it with a moist cloth or towel.Note that some products of this kind claim to be USB powered, and I steered clear of those; I wanted something with a dedicated power pack. This product comes with a universal AC power pack ("wall wart"), rated for AC voltages between 100 and 240VAC, and between 50 and 60Hz. It outputs 12VDC, so there should be no problems if the cord going to the mask gets crushed, torn, cut, bitten, etc; certainly no risk of electrocution (as electric blankets can present).The cord from the wall wart power supply is about 5' long, ending with a barrel connector. Then comes the "hand control" with its own cord, which is about 4.5' long with the hand control positioned somewhere near the middle of that length; it has barrel connectors at each end, and plugs into the end of the wall wart's cable, making an overall cable length of 9.5'.The mask has a short cable of a few inches length, ending with a barrel connector which plugs into the end of the hand control's cord. So, the mask can be just short of 10' from where the wall wart is plugged into a AC power socket. Note that the user's manual stresses that the mask NOT be left plugged in while not in use; myself, I leave the wall wart plugged into its AC power socket, and simply unplug the barrel connectors between the wall wart's cord and the hand control's cord.The hand control is really just the one-and-only-control, as there are no controls on the mask itself. With everything plugged together, the remote control is placed in a good position to be reachable by the person wearing the mask. It is a small palm-sized unit (an adult person can hide it inside their closed fist) of black plastic. It has a display that lights up with white symbols and numbers when in use, and there are also four good-sized buttons. One button turns the mask on and off, repeatedly pressing another button cycles through the handful of timer-off settings (15, 30, 45, 60, 90 minutes, defaulting to 15 minutes each time power is turned on). The other two buttons allow selecting the temperature up and down through three options (Low, Medium, High, defaulting to Medium). There seem to be no specifications on what those three temperatures are. Note that the mask WILL automatically power down once the selected timer-off value has elapsed, or the user can turn it off sooner by pressing the On/Off button.I found this mask to be comfortable to wear, and so far I have used only the default Medium temperature and 15 minute timer-off setting, and that has worked well for me.There are some important cautions: do not use the mask while sleeping, do no use on infants (or animals), do not use on invalids, sleeping or unconscious persons. Burns can occur regardless of the settings, which is why the person using this must self-monitor and discontinue use if they feel discomfort. Do not use pins or any metallic device to fasten the mask in place. When used on children, an adult should supervise. Do not leave unattended while plugged in. Do not fold the mask in places other than the built-in fold points on each side of the mask area, do not wad it up or roll into a different shape.

I get a stye/chalazion on average 2x/year. Wish I found this product earler, super helpful in treating the condition.

This is miles better than using a warm, damp cloth for styes, because when you do that you have to re-wet the cloth constantly.However, it's still a little annoying because it needs a cable to function, instead of using a rechargeable battery. This means that you have to stay pretty close to a wall outlet while using this thing. That's not the end of the world-- you can use an extension cord or something if you really need to-- but I ended up looking for a different heating pad that used a battery instead.

This is a game changer for headaches, even neck pain. I love the Velcro option on the back so you have control of how tight you want it. Also works well as a mini neck heating pad.

Everything in me wanted to give this eye mask 5 stars. It gives the right amount of heat, it’s soft, it’s comfortable, it blocks the light. What more could I want? For companies out there to realize that men get migraines as well as women and we tend to have larger heads. The only way the mask stayed on my head is if I held it on by the last bits of Velcro until I was laying down and then didn’t move while I had it on. From there everything I said about it is accurate. I gave it to my daughter for her sinus headaches and she loves it and uses it all the time. If you want five stars from me, it needs to fit the person it was purchased for…..me.

I just love it! It's made of fabrics that are soft, pleasant, and warm in themselves. With the heat, it's wonderful. Totally relaxes my muscles, taking the TMJ pain away. It's great that it wraps itself all around your head. Also, it does drain the sinuses completely. ( It may be impossible to wash it thou.)

Worked well for over a year. I used it intermittently as needed. Probably less than 25 times. Now it doesn't work at all.Sad.UPDATE: 1-8-2025I contacted the seller and they helped me determine it was faulty controller. "Will" was very helpful and immediately sent me a replacement controller which arrived today.This company knows customer service!Now it works perfectly again.

This thing definitely works but use caution because you have to press on it some to feel any heat at all and if you rest your hand on it for 30 minutes twice a day for a week you could cause permanent eye damage due to Chalazion pressing on cornea. Ask me how I know.