VIZ-PRO Quick Mount Steel Security Door with Frame and Hardware, Gray Left Side-Hinged Outward, 36" Door Slab

Faltan piesas de la cerrasura ni maniguetas ni el cover de la cerradura faltan partes de la puerta la entrega fue bien por el tramsportita

Missing door latch and handle, I went to install it and its missing the door handle and latch cant install

I was looking for a door to my gun/safe room. The room doubles as a storm shelter. I purchased the 36” slab. The frame did not expand to the 43” as advertised. It would only adjust out to a max 42”. I made customer service aware and they were thorough and confirmed my complaint was valid. They were very apologetic and very generous. I was able to get the opening modified so the door would work. The door met all my expectations from a security and safety standpoint. It is a great alternative to the more expensive standard safe doors available. All in all I’m very pleased in my purchase. I would recommend it to anyone.

This was unloaded in our driveway and driver left. We took to our garage and opened package. There are dents consistent to forklift dents on both sides of door. Picture attached

Very nice quality door. Mine delivered with no damage (plywood on both sides of heavy cardboard). The color was not what I expected. It was more of an FDE than a gray. But lighting does make a difference. Once in the darker room, it blended in OK.Not an easy install for one person. My wife had to help me get it in. There were zero instructions included. There is a one page instruction on the website, which I found after the fact. But it only references the lock install. As it turned out, that was my biggest problem. There are two cover plates included. There was no mention of the fact one of them is threaded and one is not. I didn't notice that, and spent way too long trying to thread the bolts for the lock into non-threaded holes. Once I finally noticed the difference in the two cover plates, I switched them and it was simple. Why don't they just thread both cover plates and make things simple for folks? The Latham door videos that are often referenced did help. But the doors are not exactly the same.The door is nice quality and I'm happy with the end result. Customer support (online messages and the one call I made) was excellent. I would have given it 5 stars. But missing accurate step by step instructions dropped it to 4 stars. Pay someone whose first language is English to write accurate, I'm-not-an-engineer-and-never-seen-this-door-before install instructions please. Those would have really helped.BTW, the logo on the top left says "Doors4Security".

Beautiful door very secure, but doesn’t lock! I Purchase this door for our church which backs up to alley parking. Since the install date, everyone has had trouble locking the door even our head of maintenance. The locking mechanism is clumsy and awkward. sometimes locking and sometimes not until finally it now only locks from the inside. I reached out to the supplier for help with No response. I asked for help with the locking mechanism because it comes with a very unusual key so it’s not like I can call a locksmith to come and fix it. We cannot enter through the door from the exterior, we have to walk around the building to the front door to enter the building. I would have loved to return this door, but due to it being so heavy and being installed, that is impossible.I absolutely DO NOT recommend this door!

This door was a big surprise to me on quality I was reluctant to purchase this door but once it was delivered I must admit I was very impressed of the quality. I’ve since installed it and remain impressedI would recommend this door to anyone. Great company to work with.

Terrible instructions per usual