Zebra Armadillidium Isopods 10 Count Live Roly Poly Cleanup Crew Feeders for Terrarium Reptile Insect Pet Food

Outstanding customer service. This seller will go the extra mile to ensure that you receive a healthy and vibrant product. I will definitely be buying more items from this seller in the near future. I highly recommend this merchant.

Their shipping policy says they will not ship to a place too hot. But the mailman left my order in an outside parcel locker in Arizona in July when the temperature was 110 degrees. The isopods were all dead.I informed Bugzy Bugs, and I told them that I was willing to pay extra for door-to-door delivery, likeUPS or FedEx. If they had said $5 extra or $10 extra, I would have bought another order and paid the extra for it.I never blamed them for the dead bugs, and I never asked for a refund.But they didn't quote me a price, they only gave me their policy on refunds and said I needed to send them a picture of dead bugs to get a refund.So apparently the only thing customer service will talk to you about is refunds.I will not be asking them for a refund, nor will I be doing any more business with them.

Great quality, they look exactly as intended. They are active and the quantity is accurate. They arrived very quickly. I Will be buying from this vendor in the future

The media could not be loaded. Arrived alive and healthy!The package was insulated with styrofoam and an ice pack was included because it is the summer and it’s been hot.My only complaint is that, ( idk if this was an amazon issue or the sellers) it said they isopods would arrive a week later than I received them. I’m not entirely complaining though because I got them sooner than estimated. Just that I wasn’t exactly ready for them yet. I was planning to going and getting supplies to house then.Overall great quality had no dead ones on arrival. I’m looking forward to adding them to my bio active leopard gecko enclosure as soon as they have established themselves more.

They arrived fairly early, by 6 or so days, and all individuals were there with the addition of an extra adult. However, 2 of the adults were dead already. That's fine by me tho since I managed to find 4 babies kicking around with them so they either came with them in the substrate or were made during transport

I ordered these two weeks before a snow storm, unbeknownst to me. I wish the seller would have contacted me and delayed shipping, instead of putting them in harms way. These all seem like juveniles too, extra vulnerable.Bummer, the first shipment back in October were all alive and healthy. What happened?

When I messaged them on Instagram they sent me replacements

All arrived alive and very healthy. Packaged smart.Had them about 2 months and they are all still doing great. Growing pretty quick too