Omega Juicer NC1000HDS Juice Extractor and Nutrition System Slow Masticating BPA-FREE with Quiet Motor and Reverse Easy to Clean, 200-Watt, Silver

Update on Sept 18 2021:This is by far the worst plastic material used in a juicer. My juicer has broken thrice since the first time I purchased it. Return this juicer, do NOT get a replacement - your return window does not get reset. After I bought the replacement part last time, I had stopped juicing. Today I used it after a good 4 months, and the plastic cover over the auger broke - this time with finely chopped carrots - still the stupid thing broke. Now will try the warranty, after having paid for the parts before this. I am sick of this faulty juicer.Original Nov 1 2020 review:I have owned this juicer for a week and it is by far the very best juicer I have owned. The food wastage is about one-tenth of the previous centrufugal juicers. The motor is large but the juicing parts are small and so, so easy to clean that we have made fresh juice almost every day. It is very quiet compared to the Blendtec or Nutribullet - and does not impact anyone else's zoom calls at home ;). I am in love with this machine, and I am praying that it lasts and none of the plastic parts break. I am very protective of my kitchen countertop space, but this incredible juicer has a permanent place on it!

DO NOT BUY!!!! Purchased in December 2020, used about 10 times. Made great juice until the plastic parts started shooting out of the machine. Carrots and ginger were in the juicer at the time. I submitted an on-line warranty claim on March 13, 2021, per the manufacturer instructions. After a full month without any response, neither email or phone, I called the customer service number on 4/13/21 during their advertised 'business hours', but received a voice message saying to call back during their 'business hours'. Left detailed message that I had submitted warranty claim electronically and attempted to call with no success. Today is five weeks and still no response.Jan 15, 2022 Update (a year later): The Legacy Companies, who own Omega Juicers, had not replied to my warranty claim noted above so I contacted Amazon to complain in early 2021. Amazon did arrange for a new Omega Juicer to be sent to me at no charge. I received it in April 2021. Then, in August 2021, I received the first reply from the Legacy Companies regarding the warranty claim I filed the previous March. Apparently they were not aware that Amazon had sent me a new juicer. I informed them of this and expressed my concern that the plastic parts would break again.Sure enough, by late August 2021, four months later, the same plastic parts were broken on the new juicer. I began contacting The Legacy Companies again. In September, an email from them offered to send me parts, which would have required unassuming the juicer body to repair the main cog assembly. I responded to explain this. I never received any parts and from September to December 2021, I received 15 automated emails from the Legacy companies saying that my issue has been resolved and they would close my ticket if I did not reply. I replied to every one of those emails and on December 28, 2021 I received an email from a real person, Gina, a customer service rep. Gina arranged for a new juicer to be sent.I received my new, and third, Omega N/C Juicer on January 6, 2022. Today is January 15, 2022; a plastic piece of the main cog assembly broke today, the second time I used the juicer. I had allowed my veges to come to room temperature before using and cut the pieces smaller than recommended in an attempt to avoid breakage. It's absolutely no use.Until parts are made of durable material, this model juicer will be useless. The last picture in my review was taken today of the piece that broke after two uses.I hope this review saves someone else from throwing away their hard earned money with no way to get it refunded; the product is a piece of trash.

I purchased this machine as a friend had an Omega juicer and loved it. She had a older model and never had a issue. I chose this one as it was a newer model. After a few times using I had the locking ring crack. I called and they replaced for free charged $9.95 for shipping. I received it and used the machine twice within 30 days, and it broke again. I called and got that piece replaced. I used it again and worked fine. The second time I used a different piece broke the end cap. Again I call the company and they are replacing this piece but now again $9.95 for shipping. I asked if I could just get a different model that doesn't have so many issues and they said it would have had to be in the 30 days . I have had it for 9 months and it has had broken pieces 3 times. I have little faith in the quality of the machine not having issues in the future.

I have to say I am not surprised at the bad reviews I am seeing. I have had this juicer for a really long time and the main parts broke twice already. People are saying the warranty is crap but I’ve gotten free replacement parts twice no issues no problems and they get back to me very fast.If you think your celery, carrots, apple, ginger are small enough, cut them even smaller. Every few pieces empty out the tube, go very very slow or else it will snap as everyone says.

I'm happy with this juicer. Bought it replace an Acme 6000 which was loud and more cumbersome to clean pulp from. However the drum unit cracked early on and to replace it costs about $75. Not happy about that.

I had an Omega "Vert" that I used a lot and enjoyed. It stopped working and life changes took me away from juicing for several years. I realized I wasn't getting enough fresh vegetables to I again "researched" juicers and decided on this one. I like the size and weight. Assembly is easy and straightforward. My usual juice is an apple, celery, green leafy vegetables such as kale or spinach, yellow vegetable such as carrot or yellow beet, red vegetables such as red beets or purple sweet potato, something sharp like fresh ginger or watermelon radish, etc. It handles all easily and makes a dry pulp. Cleanup is much, much easier than it was with the vertical model. It's quiet. The reverse switch is there if you need it but I've only rarely used a brief burst of reverse to help the feeding process. For storage I reassemble except leave it off the power unit, then to use it I find it easiest to disassemble, fit the clear part to the motor unit, then insert the auger followed by the strainer unit and fit the two end pieces. It takes less time than it does to describe it. I've not made nut butters or used any of the attachments. I've very happy with my purchase and with the juices I make using it.