magicJackPlus

It took longer than I expected to have Amazon deliver. Magic Jack Plus is better than the regular Magic Jack. Maybe because it goes in the router and not the computer but call sound is great. People couldn't tell I was not on my landline. I already had a MJ and this one would replace it. I tested it for nearly 2 weeks and it always had a dial tone and always rang when I called it anytime of the day or night. I was testing it before having my home land line phone ported over. Porting was easy, you go to your MJP account and give the number to be ported and it is checked to see if it can be ported...mine was an ATT number. Then you have to pay the $20 before they will start the port process. MJP said it would take up to 10 business days ..well mine was ported in one business day. They recommend you check with your carrier to make sure your account with previous carrier is cancelled. So I did. I had internet with ATT also so I got Charter cable before all this and I'm saving $40 a month and have at least 5 times the speed over ATT with home phone. It's been over a week since the phone porting but I'm satisfied I made the right choice. Note that for renewal you have to pay an extra $10 to keep your ported number. Hmm but now MJ has taken it upon itself to assume I will renew my old MJ by sending me an einvoice that I'm guessing they think they will charge my CC. I don't appreciate that as I did not renew the old MJ...why would I with the MJP. If they charge the CC I will have the charge removed as I did not authorize it. I guess that will be another story.UPDATE Sept. 2013I've had the Magic Jack Plus working for over a year now. It replaced my old ATT service. My MJ bill is now right around $40 for THE YEAR! This includes the $10 annual fee to have my old number ported.BEST thing I ever did.MJP runs off your router and just plug the out line into your phone jack (I would unplug the inline from outside first) and all jacks work. I updated the phones to a Panasonic TG-KX7621 system with 3 handsets. This system has bluetooth so cell phones will ring through it and with the contact lists from the cell phones passed over to the Panasonic system, you have personalized caller ID.Occasionally the MJP will drop a call but that is usually because a computer is up with too many windows open. Also, call time is usually limited to 90 minutes then the call is dropped and you just have to call the person again but I have seen the minutes last longer. It is because the MJP thinks the phone is off the hook.Overall this has been the best thing and my goal was to beat the phone company (ATT). I was sick and tired of paying all the extra taxes with ATT that was nearly half the bill and with the MJP I basically get the same thing and FREE LONG DISTANCE. It is truly a win and I can't say enough good things about the MJP.

Using MagicJack Plus with Comcast Performance (25Mbps/5Mbps) and it works just like a regular landline.Currently using without a computer. It's plugged into wall outlet then to my router and home phone. Set up and registration on PC was about 5 minutes.This is the modem and router I am using with MagicJack Plus.Motorola SB6121 SURFboard DOCSIS 3.0 Cable ModemMedialink Wireless-N Broadband Router (150 Mbps) - 2.4GHz - 802.11b/g/nFirst year service is free, clear sound calling out and receiving calls, ability to let MagicJack take voicemail or have home answering phone machine take voicemail. Haven't tried the other features. If you have unreliable internet service that drops and resets connection a lot, don't bother getting this.Ported my AT&T landline to a T-Mobile prepaid phone. Then I ported it again to Google Voice($20). After finally getting my number to Google Voice, I set it up to forward all my calls to my new MagicJack number. That way if someone calls my old number, it gets forwarded to my new number. Why go through all this? Because I don't want to pay $30+ a month for the most basic local only landline service. So $20 for prepaid phone, $10 mininum for prepaid minutes, $20 to port to Google voice and $50 for MagicJack Plus device. Total $100 for one year of local and long distance phone service. Saves me $250+ this year alone.I didn't want to port directly from AT&T to MagicJack because it's $20 plus $10 annually and it's a hassle to port out if you try to leave. Everything working flawlessly so far.

I want to start by saying that I have used MagicJack for years. I have defended them against many who have dogged them. I bought one of the original MagicJack device that can only plug into your computer. That device flat out died. So a few years ago, I bought the MagicJack Plus. Used it and had a few problems with it from sound quality to needing to reset the device. I have renewed my subscription to a 5 year deal. Two years into it, my phone subscription said it had expired. So the device is working, but it was not communicating with their server. After hours of troubleshooting we finally found out what was the problem. Techs tried to reset my account saying it should be resolved, but that did not resolve the issue. I had to plug the device directly into my computer. It came back with invalid serial number. At first the tech told me it's not corrupt or else it would give a different error. After continuing to troubleshoot, tech found that the serial number was indeed invalid. Now the tech changed his/her tone saying my device has gone bad.Technician's words, "Windows Update, router firmware or software updates, electrical power outage, internet connection outage or thunder-storm may have affect the magicJack's core information."Even though I did not do any router update and my magicjack device was not plugged into my computer, I told the tech that a router update can not affect the firmware of another device. Tech continued to argue the point. My point is that obviously MagicJack made some updates on their servers are no longer recognizing old devices, but they did not warn me about it nor replace my device. They are sticking to the fact that my device is broken even though signs show nothing wrong with it.Stay away from this company. They do not care about their customers. I have been with them for over 7 years and they will not work with me. It's too bad. I stayed with them because I rarely need a house phone. They were a cheap alternative for when I do need a land line.