Alienware Aurora R15 Gaming Desktop - Intel Core i7-13700F, 16GB DDR5 RAM, 512GB SSD+1TB HDD, NVIDIA RTX 4070 Ti, Liquid Cooling, Windows 11 Home, 1-Year Premium Support - Dark Side of The Moon

Right out of the box grandkids were in awe!!! They just loved it. Liquid cooled could and graphics make for a real standout package. CPU and graphics handled every game tried. Awesome performance and package!

Set up was easy, user friendly and prompt my perfectly threw! One of my favorite features is the light in front. Mine is teal in normal use, if there is a cautionary action going on, it blinks yellow, if something needs an immediate look... it blinks red! I know kinda mundane! After 5 of my own builds , which where nice , to 10 store bought. Best computer I have ever experienced!

It’s one year later and the machine is still running and my daughter is super happy! Great buy, definitely recommend

I pay for a new computer and because of all the issues that I have with this product I think it is a refurbished one.

I ordered the system on 26 August 2024, received it on 30 August. So far, so good. The system itself seems to be fine as specified in the product listing.The problem is there is no supporting documentation, no information about the Microsoft Office "lifetime" license, no biggie as it was not the reason for the purchase. The real problem is that the 1yr Alienware/Dell service support was started on July 7th. This a full 50 days before I even ordered the system. So, the question is why? And who is it registered to for service? I cannot add the system to my products within the Dell ecosystem. Dell recognizes the service tag and displays the correct information. But when I click to add it to my product list the site errors out. This part may entirely be a site issue. But with the service for the system starting more than a month before purchase I feel like something is not on the up and up. It feels "off."I have ordered Alienware desktops before, this delivery seems off. I just want it cleared up and the service should be started on the delivery date, I'd even except ordering date.,TLDR; System is fine, but there seems to be some shenanigans in the service/support and lack of documentation.

This PC is great, don't listen to the bad reviews.Bad reviews cite things like an open box or DOA. These things can and will happen with any computer you order online.I purchased the i7-13700f w/ 16gbs of ram because it was on sale for $1500The computer arrived well-packaged and secure. Set up was a breeze, took about an hour total because of updates. The computer runs games very well.Baldurs Gate 3 @4K with Ultra settings gets well above 100 fpsCyberpunk 2077 @1440p with ultra settings and ray tracing maintains 60fpsFortnite @4K with max settings and ray tracing averages above 80 fpsComputer comes with Alienware Control Center which allows you to view temps, change RGB, and overclock. The computer runs cool and has never gotten above 170 degrees even when playing Cyberpunk at maxed settings.Overall I would highly recommend this computer to anyone who wants to PC game without building their own. Block out the Alienware haters and PC Elitist that tell you to build your own.

Not the most up to date machine but it has fantastic support and runs everything I need it to at high to max settings. No complaints here

Good