VEVOR 5 in 1 Heat Press Machine for T Shirts -12x15 Inch T Shirt Press with 6"x3"Hat Press11oz Mug Press - 360° Swing Away 900W Fast Heat-up, Digital Precise Temperature Control Pro Heat Press

The media could not be loaded. Update: I was able to reach out to the company and after several messages back and forth and not being able to find a fix the company sent me a replacement heat press. They thought maybe I wasn't turning the knob on the back but turning the knob didn't make it any easier to swivel the top. It's not often these days that you find a company that goes above and beyond and stands behind their products. Because of their great customer service and their willingness to resolve the issue I updated my review from 1 star to 5 stars. Unfortunately with any product there will always be some that are defective but this company makes it right and makes sure you are happy. If you have a problem just be patient and give them time to resolve it.Unfortunately I can not give this product a good review. I ordered the 15×15 inch swing away because I had been using a clam shell style heat press for a few years and due to nerve damage in my shoulder I needed something easier to use. Sadly the machine is not easier as theres clearly a defect. It's a serious burn risk in fact because you literally need two hands to swing the top plate to the side and even then it is tight and doesn't swing with ease. I've seen videos of other peoples where the top plate easily swings to the side so there's clearly an issue with my machine. Also the mat itself came with a burn mark on it straight out of the box.I tried to reach customer service and their website wanted me to upload videos. The videos had to be under 30mb so I made a quick video under 30mb and still wasn't able to upload it and got error messages every time I tried which only frustrated me more. At that point I gave up because no one has attempted to reach out to me to help resolve the issue. I live in a 3rd floor apartment and lugging this machine back down 3 flights of stairs to send it back while having nerve damage in my shoulders doesn't make me happy but it seems like that's my only option. I then still have to hope that a new one won't be the same way.I will try to attach a video to show how difficult it is to swing the top plate out of the way. I would highly recommend going with a different machine. I dislike leaving 1 star reviews but people need to be aware of this issue before buying. I was only able to attach the shorter video to this review so I'm hoping people can see what I'm talking about.

This is my second vevor heat press and they are great for the money.

It is a great product itself. The assembly instructions are rough though ( the English is not correct and things are miss said/spelled. Ex fat head, instead of flat head.) I will say though that if my fiance was not hear to her me put it together it would not work properly. The heating plate was miss aligned from the factory. And there was no way I could have turned the bolt in order to align it(he needed his tools in order to do it)(also this was not in the manual) but with that adjustment it is exactly as ordered.

I like it but idk why it turns off and on 🤷🏻‍♀️ but it does it’s job

The first unit I received was frightful. Vevor customer service did an excellent job to make sure that my concerns were addressed, and that I ended up with a perfectly functioning unit! I am enjoying this product!

The assembly instructions are terrible. Lots of parts look the same and nothing is labeled, nothing. spend a little more money and invest in a nicer fully assembled one. Simply labeling the parts would have probably worked out a lot of confusion.

I just started using the machine and loving it so far.

Going to give it an "okay" review. As others have noted, it does not heat to the edge, so keeping prints to under 10" it seems to work fine. Over 10" and the outer edges do not bond or barely do. As retail, I would not ship these barely bound prints. To resolve, you can slide the garment over and repress the edge, but then you over heat and burn the garment. Don't use teflon sheets, stay with parchment paper.