Josh's Frogs Dwarf Tropical White Isopods (25 ct) and Temperate Springtails (8oz) Bioactive Clean Up Crew Bugs Bundle

I've got a small terrarium that I've been working on, and wanted to get some good clean up crew bugs to add some life to the thank. Ordered these isopods and springtails, and packaged arrived much earlier than expected. However they arrived dead on arrival. I contacted Josh's Frogs and they immediately express shipped replacements. The new bugs arrived and were in perfect health. I was very pleased with my interactions with Josh's Frogs.

Beware ordering this product because it is overpriced for the quality. I ordered the isopod and springtail pack and both arrived dead and missing quantities. The isopod container says 25ct, but I only found 3 in the mix and I sadly found them dead and dried out. The 8oz springtail mix was dried dirt. I even tried to carefully transfer the “cultivation” into a bigger container where I left some dry leaves and a dead cricket inside, but everything was the same when I checked the next morning. The customer support is the only highlight because I received a reply in less than a day and they provided me with a replacement. The products arrived 2 days later, but the order had the same problem. I don’t know if I should keep trying to work with them because I am skeptical about the longevity of their critters if they finally manage to get the order right. I know this is just an Amazon review, but if they read this I hope they switch from using dirt to charcoal chunks because the isopod farms I’ve seen online have switched over. Also keep the heating pad farther away from the springtails packs because it’s drying out the substrate orr switch to a lower heating pack altogether because both shipments had dried products.

Arrived earler and the isopods were alive. I could not see the springtails, but I am sure they were alive, too. The box was securely packaged and clearly labeled with notification that there were live insects- handle with care. The critters had a heat source in the box to ensure they did not get too cold during transport. I had an overall great experience.

Great service, fast, any issues taken care of quickly, overall great items and services

I've ordered this twice now. First time everybody arrived alive and well. Unfortunately the 2nd time the little isopods didnt make it. I dont think the springtails did either as i havent seen any active in the soil since adding (its been several weeks). Took away a star because of this. Maybe a bad batch on the 2nd round or bad handling by the postal service since the package was upside down when left on the porch.

Took a while to ship, and unfortunately that ended up causing the isopods to die, I picked through the plastic tub and not a single one was left alive. Luckily I was able to have a good majority of the springtails survive, but atp I feel it's better I just wait till a event to buy my isopods

SOME of the animals arrived alive, but I found a few corpses among them! Not the fault of Josh's Frogs, my shipping service just left them upside down in the pickup locker, and who knows how they were stored in shipping! Saw a few alive and kicking, so it'll just be a slow start to get the colony rolling, I think! :)

The main focus of this purchase were the Isopods, which I will get to that after the following.The Order itself arrived a few days earlier than expected according to the Amazon tracking, which was fine, however the order was delivered between 3pm-4pm and I did NOT receive a notification until sometime AFTER 5:30, and of course Amazon Drivers don't seem to ring doorbells anymore... so it sat on my porch (I live in FL) for nearly 2 hours by the time I picked it up. Was thoroughly displeased with this seeing as how the box had BIG, BOLD text stating there were live creatures inside. Good job Amazon.Springtails: All alive and plentiful.At this point I was excited my purchase went well.Isopods: Colossal disappointment. As I stated initially, these were the primary focus of this purchase. I sifted the little container thoroughly and very carefully and each time I found one, I'd use a little teaspoon and transfer them into a separate container, and then double-check to see if there were multiple in each scoop. After about 30-minutes of breaking down nearly every last grain of substrate in their container... I found 3. THREE Isopods. I was crazy enough to go through it again. Same results.I genuinely feel cheated out of my money. $70.00 essentially blown. I cannot in good conscience say I recommend this Seller, at least if you're looking for Isopods. I should have heeded the warning signs from the negative reviews, but it is my lesson learned.