Where is this shipping from…?

All shipments are Fulfilled by Amazon; the shipment origin will vary based on your region.

Why is this a copied crate part for part from the true creators and patented designers/manufacturers, impact dog crates???

This is not an impact crate, I’ve had an impact crate and there are many differences.

Is it tsa approved m?

To our knowledge, TSA does not have an approval process for crates or kennels. Perhaps you are thinking of IATA, who regulates and publishes global guidelines for animal transport on planes. There is no official IATA approval process for crates. K9 Kennel Boss Collapsible crates meet all of the guidelines for IATA except for the newly published guidelines in 2023 regarding a rear spacer bar. We are working on making a rear spacer bar available for our crates which should be available in the next year. The new rear spacer bar guideline seems to not be widely implemented or 'required' yet.

Does it come with a mat or pad?

It does not come with a mat or pad. I've found that the Primo Pad brand - "East Coast Crates" series of pads in the 'Series 400' size (34" x 22") fits perfectly. Those pads also seem to be very well made and durable - https://www.primopads.com/product/primo-pad-east-coast-crates/

Desertcart Logo

Deliver to Paraguay

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.