Amazon Fire TV Alexa Voice Remote (newest model) with TV controls, requires compatible Fire TV device

I bought one of the larger echos a couple years ago, I think, and they didn't come with remotes at the time. Makes sense since the intent was voice or touch navigation. Like a lot of people, it seems, I use mine more like a small TV with voice control. A lot of apps were pre-added and I added more, mostly to watch some shows in bed at night with a small screen, low volume and easy voice navigation. It's great for that but the one thing that drove me a little nuts right away was the volume control. There's just no way to get it just right with either voice or touch and the controls on top are actually hard to find and adjust in a dark room and getting out of bed to use them defeats the purpose. This remote solves that issue and several others. The volume control in the lower center is intuitive in the dark and offers much finer control of the volume than any other option. Honestly, I'd buy this just for that reason, I found the volume issues that annoying. But I have found that it makes navigating to various apps a lot easier, there are even some one-touch buttons to navigate to specific apps without a hassle. It's also very helpful for when echo wants to be stubborn about which episode to play when I tell it a show to bring up on amazon prime video. On some shows it seems to be confused about which one to start playing no matter what I tell it and with the remote it's no longer a problem. I can easily navigate down to the correct ep and start playing. Otherwise, I would again be getting out of bed to use the touchscreen and that was never my intended use for the echo device. So the remote just makes total sense and I believe it's now included on the newer models. I have also seen some cases for it that include a small light. It isn't backlit and has no light options built in so that could be handy if you don't find it intuitive to use in the dark but I got used to the controls very quickly and don't see a need for a lighted case. A backlit option would be a great upgrade, though, it's so common in other remotes. As far as installation, I just followed the instructions and had no problems at all. It's such a simple, useful addition to the echo that if I lost mine, I'd be buying another one right away.

I like

Very functional, battery life is amazing my dad absolutely loves it. Very fast isn't slow whatsoeverI would recommend this is really good honestly.

Took about 5 tries for tv to find remote, but finally worked. Was supposed to get a discount from customer service but never showed up. Also cannot figure out how to send back the old one for that discount. Site is getting harder and harder to use.

Funciona perfectamente.

Excelente

Wellllllll where to start? First off, this remote does not pair with any TV or Firestick. I have an Insignia FireTV 2nd Gen. My cousin who lives nearby has a new OmniSeries FireTV, and a next door neighbor has a 3rd Gen FireTV Stick. This remote does NOT work as a replacement for ANY of these devices. Trust me, I tried for at least three hours per device. In total, probably eleven hours of my weekend went towards thoroughly trying to figure out/test this device. I don't reccommend spending your weekend doing that. Considering a FireTV stick and remote is $25 and this was $30... I expected a lot more. So after trying for so long, I called customer service who was immediately rude to me. I explained exactly what I had done so far and Sunil (who you should hang up on immediately if you get him) went and said, "Hey, do this" and it was one of the things I'd already tried! He didn't read the thorough explanation of everything I had just tried! He continued to read from his script and then seemed to get irritated with me when I told him that I could NOT navigate to Devices and Controllers on my TV because my Echo was refusing to select it within settings with a voice command and I was unable to pair the replacement remote (this item I'm reviewing) or the FireTV remote app. I did NOT have my old remote and I clearly said that in the customer chat. So he decided: "I'm not gonna deal with this lady and her problems and told me to call Insignia customer service! (I work in IT and this literally means F you in my line of work. I can read between the lines) However, a few more google searches finally told me that this remote should only work with 3rd Gen devices (but if you look at the questions and answers here and read some of the fake reviews, people say it works). However, my neighbor has a 3rd gen device and it doesn't work with hers... So this device doesn't work at all. But the main point of this is I spent an hour talking to Sunil who could've told me off the bat that this remote would never work with my device due to hardware incompatibility! Basically, Amazon customer service is ill-trained to deal with technical issues and do NOT know how their own devices work much less how they're compatible. And I know it's not their fault. They're just given a script and no training. However, Sunil threatened to black list me! Can you believe that? Because I called him out on his BS, he wanted to blacklist me? Not that it's possible but the audacity.... So moral of the story. Don't buy this remote. It does not pair. Not even with the proper compatible device.

The Firestick remote I received with my Firestick cube worked well for a few years but than the using the buttons became more challenging with sticking and not responding. I have 3 Fires Cubes and this was the first time I have had to replace a remote. After comparing the available remotes, I felt that purchasing new from the Amazon store was best and to avoid remotes that cost less and sold by another seller. Take the time when purchasing this remote to first research the listing for compatibility with the Firestick device you want the remote for. Connecting up the new remote was easy and it work well. I am going to hold onto the old remote, just in case I need a temporary backup for use. I am not a user of Alexa but this remote will provide should I have need of. I am glad I purchased, no longer feeling the frustration from the sticking and I would definitely purchase again and recommend. Again research if this remote is compatible with your Firestick device before purchasing.