Voltas 1.5 Ton 5 Star Inverter Split AC (Copper, 5-in-1 Adjustable Mode, Anti-dust Filter, 185V Vertis Smart Air Elite Gold, White)

I recently bought a Voltas 1.5 Ton 5-Star Inverter Split AC from Amazon. I already had the same 2024 model installed at my parents’ place, which I’ve been using for over a year, and based on that experience, I chose the same model again. Voltas, in my opinion, is a brand that genuinely takes care of its customers.To start with, the Amazon delivery experience was smooth and timely, no complaints there. However, the installation part was a letdown. The service provider assigned — SERVICE LEE TECHNOLOGIES PRIVATE LIMITED — was scheduled for 27th March. They did contact me once and assured that the installation would be done, but after that, they never showed up and completely stopped responding to my calls. I waited until 5th April with no updates and finally cancelled their service.That’s when I directly reached out to Voltas, and they impressed me right away. Their team arranged for the installation on the same day — 5th April, and it was carried out smoothly. The technicians were professional, arrived on time, and clearly explained the AC features and maintenance tips. Their efficiency and attitude reassured me that I’d chosen the right brand.A couple of weeks later, I noticed a slight cooling issue with the unit. Once again, Voltas’ service team responded the same day I raised the issue and fixed it quickly. The technician was knowledgeable and handled the issue well.The AC’s performance has been great — it cools the room quickly and efficiently. Plus, it’s been easy on the electricity bills.Yes, I do feel the AC is a bit on the pricier side compared to other brands in the market. But with the kind of service and peace of mind Voltas offers, it’s totally worth it.Overall, despite the poor experience with Amazon’s installation partner, the good delivery experience and Voltas’ prompt and professional support made it a satisfying purchase. Highly recommended if you’re looking for a reliable AC backed by excellent customer service.

Delivered on time , installation staff are good and quality work done . AC quality is good noiseless and fast cooling . It's value for money .

1.The product date is of 2021 not 2022 so wrong description mentioned.2. Please make sure to call Voltas customer care for installation ,Amazon wont do it. Number is mentioned in the installation details.3. Product is good to go and works efficiently. I am using this in Chennai and no issue so far .4.installation cost me around 5600 INR, which includes 2 meter extra copper pipe(850 / Meter), cotton for insulation ,almost 1500 for standard installation cost and wiring cost separately.5. It leaked after 3 hours of initial uses, I called customer care they reported the issue and very next day technician also called for a visit but finally after series of follow up and complaint upto area manager my issue got resolved now.6. No horizontal swing option is there but does not affect much.7. All the Voltas technicians seems half skilled , they might have done some 22 hours crash course and became technicians . It is 90 percent chance your ac will leak due to improper installation ,if not you are one of most lucky person on mother earth.8. Voltas service is pathetic like hell, if you need any technician support you will be in great mess they don't care , the first quality required to become a Voltas employee is you should be lazy enough to react even if there were fire in your pants. All the people whose family thinks they are good for nothing can try Voltas service as a carrier option, they need people who are not having any goal in life and can sleep in office. If you can sleep in washroom also you could get higher leadership position as well.9.Product is fare enough and good for purchase. Rating should not be mixed with the technician's work. Product is good.Edited on 18 April 2023 after one year of use.1) Voltas is not a brand one should trust...I will never purchase voltas again even if someone put gun on my forehead.2) this AC leaked refrigerant twice in a year..must be quality issue from inefficient production team...it is almost costing me 6500 for refilling and today it is 4 th day these morons took my AC for further check and issue resolution but now dont even have guts to answer phone call or update on status.3) I will recommend people never buy voltas products if you want peaceful life. It is govt job for these idiots, they will make sure voltas will out of Indian market in coming years.5)For every problem you need to complain 4 5 times on call center which is busier than PMO office, service people will not answer your phone, area manager remains in sleeping mode youbare helpless and on their mercy.6) I request lord chitragupta to consider my this review as a good work and with each new customer turn down his idea of buying this miracle will be counted as noble work in my karma book ,if enough number of people denied buying this product reward me heaven after my life. if you are using this voltas product in heaven also , I am not inrested in heaven as well ,hell is good for me.7) my empty wall is looking better without this 9th wonder called voltas.Updated on 4th October 2024: I have spent almost 20k by now, but still having problems with AC working. The service folks are predetory trying to suck money as much as they can with silly repairs... Avoid buying Tata Products in future..

Product is fine. Works as you expect. Installation could be more professional. They asked for 20500 for 3 AC’s - which was excessive. Left a big mess behind after drilling and took 2 whole days for 3 AC’s. Should have gone with urban company for installation in hindsight.

Good product, does the job, Cools the room in 5 mins.

Awesome product ... cooling fast.. noiseless... Easily available service

Good cooling nice design product

Good cooling and smooth run. However by default it's starts in the ad mode and when it does not other button works.