eufy Security eufyCam S330 (eufyCam 3) 2-Cam Kit, Security Camera Outdoor Wireless, 4K Camera with Solar Panel, Forever Power, Face Recognition AI, Expandable Local Storage, No Monthly Fee

How I arrived at my overall rating: ***** (4.75 rounding up to 5 stars)Value ***** (5 stars)Purchase price: $469.99Pretty good deal for 3 cameras and base. NOTE: You do need to provide a hard-drive if you want to store video for any prolonged period of time.Quality/Durability **** (4 stars)Duration of use: 18 monthsAfter mounting for about 6 months, noticed one of the cameras stopped charging effectively with full sun. Contacted Eufy who replaced the broken camera with a new one and has been working no problem now for almost 1year.Ease of Use/Assembly/Install: ***** (5 stars)Pretty easy to sync camera with base. I do have a mesh setup so wifi signal isn't a problem, but without it, it would have been a little tricky esp for outdoor mounting positions on opposite end of house as router.Usefulness/Appearance/Fun Factor: ***** (5 stars)Has been extremely useful. App could use a bit more options in the settings, but works fine and notifies me based on what I set it to. Overall happy to have gotten and grow with this system.NOTE: Camera NEEDS to be mounted with full exposure to sun. Mounting it under eves so it's partially sticking out will not lead to optimal charging. That being said, this has only been 1+ years of usage, sure being exposed to the elements entirely will take it's toll on the cameras itself. For the time being, they are working great and have been durable.

Very good video quality. The app is easy to use. Has great function and connectivity. Worth the money and the battery life will last about a week before having to recharge if you don’t have a lot of sunlight to charge the solar panel.

GOOD STUFF!!!So far I have had an awesome experience with this new system. Eufy customer service is the best I have ever experienced. They answer quickly and provide real support and stand behind their product. I can't stress enough how the support and responsiveness has exceeded my expectations.Some things to note.. if you have a larger home 4000+ sf and have stucco/brick exterior you will likely need a second homebase unit. Do not expect one homebase3 to cover 6 exterior cameras around the perimeter of your home. I had multiple communication issues and camera offline issues until I split cameras between 2 homebase3 issues one toward the back and one toward the front of the home. After adding second homebase3 no issues. Cameras pull up quickly on the phone app. Motion detection and recording is flawless. The app is excellent and allows you to fully customize when and what gets detected on which cameras etc. You can also easily filter out areas of the camera field of view to avoid nuisance detection...excellent implementation.The ability to store all recordings locally on honebase is a huge plus..love it!! Love the solar panels.Love the AI that can learn and recognize family members and distinguish from strangers.. so cool. This company is really working on cutting edge features that I really appreciate and will leverage.NOT AS GOODThe mounting brackets don't seem as robust as I would like.. they work but the eufy3 cams are pretty heavy and you really have to tighten things pretty hard to keep the cameras secure and prevent it from shifting under the weight of the camera. Not a huge deal but would like something with a little more strength and adjustability.I ordered a solar panel for one of the cameras that is mounted in an area where it can't get sun. I wanted to be able to run a power line from the camera to a solar panel outside the patio to pick up sun and charge the camera. I ordered the panel from amazon but it came without a water resistant gasket for my model of camera.. the gasket keeps moisture out of the area where the usb c power cable from the solar panel connects to the camera. I called Eufy and they sent me a new panel which I was told would include the gasket.. there was also no gasket in the replacement panel from Eufy.. so long story short I still have no good way to use the exterior solar panel and I am hoping that Eufy will soon make these gaskets available for the eufy3 camera.

Update: Sept 5, 2024After 1 year of usage*Super unreliable software upgrade.** Mobile app does not show motion detection on the events tab consistently.**Super unreliable support staff (takes 24 hr after each email communication (with each reply of just one question or answer) no consistent communication.***Super unreliable system as a whole.May be good only until the warranty period.If you think you are saving money with no monthly payment and securing your home (just wait until your warranty expires) they will treat you worse than a 3rd world country customer service staff. It has been over a week and they have not been able to figure out why and how all of my cameras stopped showing the motion detection on the event tab of the phone (after the recent update). They don't accept the responsibility of their software update error rather assume on whether the camera was fully charged etc?As a security system: your job should be to make your customer feel secure; if you fail on that — you have failed yourself, not us. Customer can always fire you by buying another product of another reliable brand. And, thanks for your slowest customer service.-----------------------------------------------------The review below was reviewed previously (previous year)It is a 5 star product but 1 star less for not customer friendly customer service. 1 star less for inconsistent service and video quality when we zoom the video.The BAD:It's well designed and built with some defects.1. Camera shows connected but fails to detect motion consistently (1 to 2 times) each month. Not just 1 camera but all. There was no videos for motion detected events two days straight.2. Anti theft alarm does not work unless someone completely screws off the camera and starts to shake it off. I thought my 1 camera was like that and got the replacement but it turns out ALL cameras are dumb like that.3. Replacement was sent with prepaid USPS label, my work schedule did not work with USPS schedule and I asked if I could get UPS label but I was TOLD to drop it today to avoid the warranty. I had to praise his customer service skills.4. Image/ Video is only good when it is not zoomed in. Even in just 4X zoom it cannot even see the face properly (forget 8X zoom) but the way it is advertised is you can even see a grain.5. Very low level alarm sound. Only thief shaking the camera (not unscrewing the camera - because camera don't make noise until you shake it) will hear it. There was a cable guy installing the cable in my house, he accidently hit the camera and it turned upside the alarm was so low I did not hear inside the house and only realized after 30 mins of Installation was completed.Now The GOOD:1. Motion detection is quiet good if installed properly - it works.2. Night vision is good- but battery drains fast if used in color night vision mode3. Easy installation4. No monthly fees. But it has its cost. I ended up using professional monitoring service also because this is not fully reliable.