De'LonghiECAM35020B Dinamica Automatic Coffee & Espresso Machine TrueBrew (Iced-Coffee), Black & DeLonghi Double Walled Thermo Espresso Glasses, Set of 2, Regular, Clear

My last several years have been spent waking up, pressing the power button on the De'Longhi Prima Donna De Luxe, and starting my day. Next came COVID and a Prima Donna that was leaking water into the coffee grounds bin and it is several years old. I'd gladly get it repaired, and still may, but had to move on... for now... to this.The decision was not taken lightly. I went through all the stages of grief at least twice, tried pourover, French Press, pourover style drip, Moka Pot-- all which got me through until I could make a decision on what to do. I'm thankful this is the biggest problem in my life currently.I spent so much time researching that Amazon started offering me $50 off of one model and $200 off of this model just to make me make a decision and go away, I think. I finally did. This was the decision.I looked at all the brands in superautomatic including Philips, Miele, Saeco (Philips), Jura, Breville (which I've had great experiences with in other home appliances). Why did I choose this one?I had a really good experience with my Prima Donna De Luxe. I liked how the maintenance and cleaning were minimal, automation was maximum and it really didn't have any things due to design or functionality that "annoyed" me or that I wished I could change. We coexisted well and so with this one. So now on to the new one! It's not all good, but it is what it is. Here we go:Unboxing: Very similar experience. Premium packaging and materials, book, quick start guide and and an envelope. Enticing offer to register to get an extra year of warranty. I already bought a 3/4 year warranty with Amazon in addition so I don't end up in a situation like I did with the De Luxe.Startup / Setup: The unit is fully assembled. There are no parts that you need to figure out nor put together. The first time load of water and rinse did have a hiccup. Somehow I missed the instruction to turn the handle at the end of the rinse cycle finishing so I didn't exit the "first time rinse" cycle for three tries. I finally figured it out.Usage: While the interface on this one is visual with images and buttons and my Prima Donna De Luxe was fully a digital interface with buttons I had no problems making the jump and have yet to need to get out the book to figure out what I'm doing, even though I have a new feature here being the cold brew option. That may be the single feature that made me hop to this model from the Magnifica S or the others I was considering, which included the Philips Carina 1200, and Magnifica. Back to usage...The coffee bean fill area has a lid that is removable without a lid that closes over it with hinges, like the Prima Donna S De Luxe. I prefer this simpler design. The beans often would get stuck in the hinge area or in areas where they shouldn't be and I was constantly crushing a bean and having a mess to clean up. This simplification is either a step down standard or an improvement, and I prefer it.The drip tray is very similar to the design I had on the Prima Donna S De Luxe, though clearly the metal is far thinner. It looks fine but it's a noticeable step down in quality. Functionality is the same, though this unit is messy! The rinse water doesn't make its way nicely down through the drain holes and sometimes tends to splatter all over the grill and even onto the counter. Sometimes it's better than others and that I don't really understand and haven't had time to reserach/contact to ask about. I appreciate that the water bin is also front load, something that De'Longhi really pioneered and others followed, and while this unit holds 8 ounces less water than the De Luxe, I often found myself emptying the water out on it to refresh it. Losing the 8 ounces has not impacted my day to day routines.The "sights and sounds" and especially the sounds feel familiar. The rinsing, grinding, pre-infusion and brewing all sounds very similar. Small differences but "just like home" from a previous De'Longhi. I do notice that this unit will brew more than once for larger orders rather than a single brew on the old unit.I didn't use all of the functionality very often on the De Luxe. I never used the cup warmer, I rarely used the Latte Crema system though I enjoyed it when I did, so I struggled with where in the market that would take me-- to the very low end where you have units that don't even hold a water filter, or the very high end again like the De Luxe with a far higher price tag for features I rarely used. I did really have a hard time parting ways with the brushed metal and digital display. It had a "Cyber Truck" design before the Cyber Truck existed.I'm pleased with the taste of what it brews for me, with the feature set it has, and I do enjoy the iced coffee functionality. The taste of the coffee is significantly different than simply icing brewed coffee and pouring it over ice. I will probably still look into getting my De Luxe repaired, but in light of things I'm pleased to have made it past my mourning period, exporation of other options and to settle back in a new place. Recommended only with reservation about the messy rinse cycle situation (photo attached)I'm sure there were other good competitive models that would have made me just as happy but there's something to be said for a brand that you've had a good experience with and whose logistics and "how it works" brings value to the decision: known and trusted vs unknown. I was happy enough to go again with what I know, trust and like with De'Longhi.

This machine takes a while to assemble and get running but once it's going, it's good. I don't drink the coffee, my wife does, but she says it's really good. This machine is easy to operate once you have it going. The startup isn't as strait forward as it could be, instructions are a little challenging, but once you've got it set up and running, it's easy. We had to adjust the grind a little to make it work perfectly but it's working well and so far I'm impressed.It's a little noisy, the grinder makes noise and the machine isn't exactly whisper quiet while pumping the water so be aware that if you are in a noise sensitive area, it might not be the best machine for you.

I have been using super-automatic machines for 12 years, started with a Saeco Incanto Sirius. After 27,000 cups of coffee, it was time to replace it. This machine is smaller, and has some nice features, especially the quick warm-up. However, unless you guzzle coffee by the cup, you will have to go thru the warm-up for every cup you make. The good news is, with the 2X button, you can actually fill a standard coffee mug close to where it should be. The stay-hot time is merely minutes and you can't change that, unlike other machines that will allow you hours of standby time (probably an energy-saver feature). But since the warm-up is less than a minute, it's no big deal, right? Well, every warm up consumes water, so plan on filling the water chamber every three cups. Another note, the machine rags you for descaling; you will go maybe 30 cups before it forces you to descale it, which is an easy 45 minutes long procedure each time, and you have to stand right next to it the whole time, otherwise, it'll overflow. You can override the descaling to a later time by pushing the steam button, but for only so long - eventually you are forced to descale it. This is why I'm giving it 3 stars. The good: Compact machine, energy-efficient (whether you like it or not), large bean hopper, great flavor, fast warm-up, compact footprint, sliding spout to fill standard coffee mugs, 2X cup button to actually fill the standard mug. The bad: Short stand-by time, slow to make a cup of coffee, too-small water chamber, constant need for descaling, sort of a water-hog. Still, it's a good machine for the casual coffee fanatic. EDIT 2021: After several months of use, I have learned to co-exist with this machine. However, you should be aware that, unless you chug-a-lug coffee, every time you want a second cup, you will need to go through the quick cleaning cycle yet once again. It flushes the tubes prior to turning off, then again on turn-on. Gobbles water like a drunk fish. Be prepared to constantly monitor and fill the tank. Now with regard to using ground coffee instead of the beans, it goes like this: Use one hand to hold the bag of coffee, the other to scoop the grounds out, and your THIRD hand to keep the hopper cover door open - it slams shut automatically so you need to hold it open! PITA. And finally, when you find a puddle of water on the floor in front of your machine, the dredge try is overflowing. The machine doesn't actually warn you that it's full until it's too late. Overall, the concept of the compact, quick warm-up machine is great, it appears it was designed by fourth grade students as a science fair project. Hopefully, version 2 will overcome these odd design flaws.

Used multiple times a day for almost a year with no issues. Keep up on descaling and cleaning the infuser, use filtered water, and non-oily beans (medium roast is best) and it's good to go.

We had been using a french press for years, but this was getting to be to much of a hassle and time consuming to make coffee with everything else in our lives...kids / work. Bought this amazing, life changing machine for ourselves as a x-mas gift and couldn't be happier. Supper easy to set-up, push a couple of buttons and you have an hot, delicious cup of coffee in less than a minute! Made my first Latte today, also amazing and easy. Couldn't be happier. It's a little pricy, but if you break it down per use or the savings on Starbucks, it's not that bad.Opted for this over the Philips, which also seems great, but that model is HUGE on my counter and this one seems to have a better design. I would write more, but I need to go make a latte.

having issues making coffee. It grinds the beans and then no coffee comes out it just makes the pulling noise but nothing comes out. Then I take the tray out and the pucks are moist whereas they should be firm and dry. I took a video of what it’s doing but I can’t see me to attach it here. I’ve only had this machine for three months and there shouldn’t be issues this early. Not too happy with this and don’t think it’s worth the value. Also the frothed is so short so you have to be really careful not to burn yourself with milk.

I had a gaggia fully automatic espresso machine before. Loved it!!!! Until it died after 11 years. I reordered the same model and when I received it, it was USED! The paper in the box said it may have grounds in it due t testing - okay... but what about the worn button??? I was disgusted that they tried to resell a used machine and pass it off as new. Anyways, I digress. So, after returning the machine, I ordered this one. Sometimes things happen in life so you can experience better things. This is a great machine!!!! From first impressions (the packaging) I knew this was a superior product. It was not placed inside another huge box. It was a box that was slipped OVER the box of the manufacturer! No need for extra extra packaging in a gigantic box. That impressed me.Coffee: comes out way hotter than the gaggia. Myself, I brew regular coffee in my machine, not espresso. That being said, I have yet to find the setting to brew a full cup of coffee. First world problems.To empty the used pucks is easy to empty and it reminds you to also empty the water tray as it comes out all together. A bonus for people that forget to empty the tray and then it overflows all over the counter.So far,2 weeks in, I am very happy with my purchase! The coffee is good and the design is AWESOME! The engineers, from the machine to the packaging, thought about everything. Now, I hope it lasts as long as my gaggia.

If you are fussy about the quality of your coffee, this is worth the investment. Recommend using Distilled water to protect it from mineral build up. Wish the water reservoir was bigger, otherwise I am very happy.

Without a doubt the BEST machine i have EVER BOUGHT!! I threw the last one out because it didn't last and the coffee wasn't all that hot it was 3 years old and I paid $1,300 this one was $1,000 and right now is AMAZING. THANK YOU

I got my new coffee maker they other day and I love it,I have a older delonghi and makes great coffee too but this one there is no mess to clean up,And very easy to clean.And the shipping came earlier then it was suppose too,Looks great in my kitchen