Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade)

I ordered this modem (ARRIS TM 1602 Touchstone) on the 31st of May. And received it on the 2nd of June. Kudos to Amazon's Fast Delivery (and I'm not even a 'Prime Member'). There were three reasons that I ordered this particular modem. (1) Back in 2021 my cable provider (Spectrum) included this modem as part of its installation equipment. Of course the customer had to rent it. So I figured that it would be cheaper (in the long run) to just purchase my own (the modem only cost $79. (2) Back then (as well as now) this modem works well with my Linksys EA 3500 Router. (3) And is compatible with almost all cable internet providers (Spectrum/Armstrong/Comcast ect.) Note: keep in mind that this is not a "wireless modem." It requires an ethernet connection from modem to router. For the price it is an excellent 'general purpose' modem in terms of speed, reliability, quality of signal and ease of setup/connectivity.

I was charged FULL PRICE for an item that is obviously not new. Modem works (so far) and I’ll keep it, but should not have paid full price.If I wanted a used item,I would have purchased one at a fraction of the price. Bottom label scuffed, print on power strip rubbing off, arrived in plain white box with no manual.

Had the same modem with my cable company, bought this one now saving money that I was charged each month for renting this.Highly recommend this product now issues, just need to contact your internet provider to add this modem to your account once you receive it.Took all of twenty minutes.

Highly recommend this modem. Great money saver!I purchased this to replace my modem from Optimum after they raised their modem rental fee to $10.65 a month or $127.80 a year. This is ridiculous so I finally decided to purchase this modem. I installed it myself in less than 10 minutes. Pretty simple. Unplug your old modem and plug 3 things in - the coax cord, yellow cord, and power cord. Go to install.optimum.com and register it yourself. I didn't have to call them or anything - very easy! If I can self-install, anyone can. There were no directions included in the box but simple Youtube tutorials were enough for me to figure it out.I would highly recommend this for anyone looking to save money. This cost $58 and I used Amazon gift cards to make my out of pocket even lower. This modem will pay for itself in just a few months. Don't get stuck paying high fees from your cable company.

Easy hook up. Brought the router. Optimum verified it. Back on line in 10 minutes.Phone will come later.

When it works, it’s great. Almost everyday I have to unplug and reset. I’m not sure if it’s the unit or optimum cable butter that I’m not paying $10 per month. I just don’t know.

it was what it was soporose to be

Purchased this in October 2024 for a recently widowed friend and it stopped working 3 months later. I contacted Seller and they instructed to unplug it for 15 mins. That didn't work. I contacted the manufacturer and they disclosed that they stopped making this modem YEARS AGO and don't even have information on it to help troubleshoot. This seller is selling OBSOLETE garbage that they do not stand behind. Of course, I can't return it bc it's outside Amazon's one month return window. BUYERS BEWARE!