Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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🖱️ Elevate your desk game with Artisan Hien – where comfort meets precision!

LIGHTWEIGHT POWER - Only 180g for easy portability without bulk
SILKY SMOOTH GLIDE - Knitted polyester surface ensures effortless mouse control
STAY PUT STABILITY - Non-slip base keeps your workflow anchored
PRECISION PERFECTED - Optimized 49x42mm size fits XL setups flawlessly
CLOUD LIKE CUSHIONING - 4mm special foam layer delivers ultra-soft comfort

The Artisan Hien (Black/XL) mousepad features a 49x42x4mm dimension with a soft, knitted polyester surface atop a unique 4mm structured foam layer. Designed for superior comfort and control, it includes a non-slip base and weighs just 180g, making it a premium choice for professionals seeking precision and style.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₲3173525

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Brand	Artisan
Manufacturer	ARTISAN
Model	FX-HI-SF-XL-B
Product Dimensions	33 x 42 x 0.4 cm; 180 g
Item model number	FX-HI-SF-XL-B
Special Features	Non-slip
Mounting Hardware	1 Mousepad
Batteries Included	No
Batteries Required	No
Material	Polyester
Has Auto Focus	No
Includes Rechargeable Battery	No
Programmable Buttons	No
Manufacturer	ARTISAN
Country of Origin	USA
Item Weight	180 g

Artisan Hien (Black/XL) [FX-Hi-SF-XL-B] FX Soft (Japan Import)

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