I’m finding that these are very stiff when I take them out of the freezer. Is there anything I can do to improve flexibility?

Hey Chris, I'm sorry your finding the packs to be a bit stiff. One way to counter this is prior to use, move them to the refrigerator. This way they can stay chilled, but thaw out a bit. Also, check your settings on your freezer, you may want to raise the temperature a bit. One other trick is to take it out of the freezer and immediately wrap the pack in a thin towel. Let it sit for a few minutes. The towel will work to insulate the pack and hold in the cold longer, but allow it to thaw. I hope these suggestions were a bit helpful and please do not hesitate to contact us with any additional questions. Best, Pat D. of NatraCure

How much does each one weigh exactly?

Barbara I weighed one on my postal scale . It read 37.8 ounces so each gel pad is 2.04 pounds . Hope this helps.

As prime member can item be sent back directly to amazon or is seller communications forced?

I usually buy when there are free returns. But I honestly can’t recall. Not returning it anyway.

Will it fit around the leg from below the knee to the top of the foot?

GuyinChi, The FlexiKold Standard is 14.5" inches on its longest side and 10.5" on its shortest side. Measure around your leg for the circumference. If it is under 10.5", it will fit around the whole leg. For the length, simply measure from the top of the foot to just below the knee. If it is less than 14.5", the pack will cover the desired area. I hope that helps a bit and please do not hesitate to contact us with any additional questions. Best, Griffin M. at NatraCure

Desertcart Logo

Deliver to Paraguay

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

❄️ FlexiKold 2: Chill smarter, heal faster!

BUILT TO LAST - Durable double-sealed seams with thick nylon exterior prevent leaks and tears
FLEX LIKE A PRO - Unmatched pliability molds perfectly to knees, shoulders, back, and more
TRUSTED BY EXPERTS - Preferred by thousands of physical therapists for acute and chronic pain relief
STAY CHILL STAY AHEAD - Proprietary gel formula keeps cold up to 3x longer than standard packs
VERSATILE RELIEF ANYTIME - Ideal for injuries, post-surgery recovery, arthritis, inflammation, and even menopause hot flashes

FlexiKold 2 Gel Ice Packs feature a professional-grade gel that stays colder for longer while remaining flexible when frozen. Designed with double-sealed seams and a thick nylon exterior, these reusable ice packs provide durable, leak-proof cold therapy for knees, back, shoulders, and more. Trusted by medical professionals, they offer fast, versatile relief for injuries, inflammation, and chronic pain conditions.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.