Why is there white residue and flakes in the water? There is residue coating the pitcher. My clearly Filtered pitcher doesn’t. Started from beginning!

Hey this is a great question! The best water that you should be drinking is an alkaline water rich in Calcium and Magnesium and low in Sodium, since the latter eliminates the Calcium from the organism and the Magnesium helps to fix it in the areas where it is most needed (our filters do not add Sodium) The filters of conventional jugs on the market carry a chemical called Ion Exchange Resin. What these resins do is change ions of Calcium and Magnesium for Sodium Ions, leaving a water with an acidic pH, with little oxygen and without antioxidant capacity, which as mentioned by the multiple recent studies, increases the probability to form stones in the kidney or gallbladder, in addition to many problems associated with the intake of sodium (diabetes, cancer, cardiovascular problems, fluid retention, kidney problems, etc) Most of the waters are very rich in Calcium, but poor in Magnesium hence, not enough Calcium attaches to your body. The Alkanatur filter is 100% natural, does not contain any type of chemical and the only thing that contributes to water is 18 milligrams of Magnesium per liter, so the two most important minerals that our body needs are in perfect balance, helping to better assimilate them. Because of this in some cases in areas where Calcium is high in water there could remain some whitish particles in the walls of the pitcher or in the bottles. These are simply small remnants of Calcium and Magnesium. We advise you that at night when you notice that they are forming, leave that area covered with water and pour a little vinegar or lemon, in just one hour it will be totally clean. In case it is very embedded because you never performed this procedure, we advise you to use hot water. If in addition to the appearance of particles, the taste is not to your liking, you can use some system of reverse osmosis or mineral water and then pass it through the Alkanatur filter to make it alkaline, restructured, rich in oxygen and with great antioxidant capacity. In these conditions the filter will have a longer duration (we havent heard of cases that need to do this, but we are leaving this option here). I hope I've helped. We are here for whatever you need. From Alkanatur, our main objective is to generate quality water.

Is this pitcher able to remove microplastics?

Yes it does, one of the main components of the filter is the activated coconut charcoal that has a diameter of ~2 nanometers, the average of the industry is around 4-5 nanometers. This allows the filter to capture and remove up to 99% of the particles in water including microplastics.

Is this suitable for water already filtered by reverse osmosis? We are interested in adding minerals to improve taste and lower acidity.

Yes it should work, in fact, because reverse osmosis is already filtering the water the Alkanatur filter should last longer. It will remove whatever the reverse osmosis couldnt and it will add magnesium to the water. So it should definitely work!

great product thank you.. however instructions are clear as mud and in spanish.. what are the strips and drops for and how do you use them?

I will pass your message to the manufacturer so we can fix the instructions. Thanks for the feedback. Both, the strips and drops are for you to test the pH of any liquid. I recommend the drops for testing water and strips for any other liquid. To use the drops just pour 1 oz of water and then add 6-10 drops of the pH reagent. Compare the color to the label of the drops to get an estimate of the pH. For the strips you can just put it on any liquid and then compare the color to the label of strips (not to the label of the drops they are similar but not the same) Also you can use the strips to test the pH of your body you can put it on your mouth or pour some urine and compare to the color of box where the strips came. Remeber we are always looking for a slightly Alkaline pH. I'm already working on an update instructions guide to share with our customers in North America.

Desertcart Logo

Deliver to Paraguay

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Sip Smart, Live Elevated — The Ultimate Alkaline Upgrade

ANTIOXIDANT BOOST - Bioceramic filter ionizes water to -350 ORP, neutralizing free radicals and boosting immunity.
PURE ALKALINE POWER - Transforms tap water to pH 9.5 alkaline ionized hydration without added sodium.
ECO HEALTH CONSCIOUS - BPA-free, endocrine disruptor-free design with magnesium enrichment and potassium retention.
ADVANCED FILTRATION TECH - Nano 2nm coconut carbon pores remove 99% chlorine, fluorides, microplastics & more.
CERTIFIED SAFETY QUALITY - Backed by FDA, CE, RoHS, SGS & university certifications for trusted purity.

The Alkanatur Alkaline Water Pitcher is a premium, highly certified filtration system that purifies up to 400 liters of tap water by removing harmful contaminants like fluorides, chlorine, and microplastics while enriching it with magnesium and maintaining potassium. It delivers naturally ionized alkaline water at a pH of 8.5-9.5 without adding sodium, supported by advanced bioceramic and coconut carbon filtration technology. Designed for health-conscious professionals, it’s BPA-free, free from endocrine disruptors, and clinically tested to boost antioxidant levels and immunity.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₲5276074

Duties & taxes incl.

Paraguaystore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews

Brand	Alkanatur
Special Feature	Chlorine Reduction
Product Dimensions	22.9L x 11.9W x 30H Centimeters
Package Information	Pitcher
Installation Type	Countertop
Purification Method	Ion Exchange, Oxidation Reduction Potential
Power Source	Non electric
Manufacturer	Alkanatur
Country of Origin	USA
Model number	Jarra Alkanatur Drops
Item Weight	980 g
Item model number	Jarra Alkanatur Drops
Are batteries included?	No
External Certification	FDA, CE, RoHS, SGS, Compostella University

Alkanatur Alkaline Water Pitcher Filters Fluorides, Chlorine, Sodium, etc - Alkalized and Ionized tap Water - High pH Alkalizer PH of 9.5, Most Certified Pitcher FDA, CE, RoHS, SGS Approved and More

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions