The Five Languages of Apology Audio CD – Unabridged, September 1, 2006

Great book. I made a poster to hang on the wall at work so we could make sure we were using all 5 languages of apology while answering customer service calls. It brought the stress level down leaps and bounds. I also found out my husband's language and spoke it with great results. You would have thought I knew his apology language after being married for 22 years. I had no clue until I listened to the audio of this book.

It’s a great book for working on yourself and any relationship.

This is an excellent resource! I think it is a must have for anyone who wishes to have a successful relationship with another person.

This cd has really opened my eyes and I've learned alot about myself from listening to it. What might be a sincere apology to you, might not be seen the same way by another person. What I love is that it actually gives you examples on how to express yourself when your words are not getting through after you've hurt someone. It also shows you how to respond when you are the person that is being hurt by a person's actions or words.

I am stuck in traffic every day for at least 2 hours so I love audiobooks. This author has always delivered great books.

Excellent book!!

Perfect for my long car rides.

Adds a lot of religious push. Other then that it was good. If your religious you will like this book.