Bona Hardwood Floor Spray Mop, includes 28.75 oz. Cartridge

A couple of important tips that will save you a lot of headache; trust me.1.Put the mop face on the lower half first, then put the pad on the face, that's out of the sequence from the sheet, but even Bona recommended that change in sequence when I spoke with them.2. Insert the lower half of the mop handle into the upper half aligning the slots and press it in as far as it will go easily, then......3. Put the mop's head face down on the floor and have the two loosely assembled halves of the handle straight up and down from there and then push down hard, very hard, until they not only slide completely together, but until you ALSO hear a click; no click means you're not done. I pressed with I'd say 25 pounds of pressure (no click) and was afraid of breaking it so I called them, and they "said press harder, lots harder." Having the mop head on the lower half stabilized it for you to apply that kind of pressure. It just took a lot of force and I'm not a puny guy. Once that snap is completed the little plastic collar can slide up against the upper half where it stays. The final verification other than the click is that the trigger no longer hangs limp in the handle, you know it's latched onto something at this point.4. When I inserted the fluid bottle after uncapping it, it seemed to snap in and it did spray but then petered out quickly, so I pressed it in again and it got some more which it sprayed out and then quickly ran out again. It turns out it's the same deal with the bottle, you have to press way harder than you think you should have to for it to really be bottom-seated and locked. Once it is in, really in, the spraying will be consistent until the bottle is empty. So my bottom line to you is, when pressing components together in this mop system, use more than a reasonable amount of force they've designed it that way.As a side note about this mop handle once snapped together it's designed for the two halves to never come apart which means if you won't be able to send it back in it's original carton. The original carton is 28" long, the assembled mop almost 52" long.The fluid container is refillable so it will pop out and once refilled you will need to press it in hard again.I liked the way the pattern of the spray fanned out, way out, and out in front of the mop, for normal that's great. If you need to wet the area closer to the mop head simply tilt the mop handle straight up and then spray and it will go immediately in front of the mop head, neat. I like the Bona products and I recommend that's what you refill this with. Another thing, I suppose you could mix-up some home batch of 409 and water, but if you decide to do that use distilled water. This spray fans out as good as it does because the spray nozzle isn't fouled up with any minerals from the local hard water. Better still is to stay with Bona products, and for your Costco members a gallon refill jug of the Bona cleaner hovers between $9-something and $11-something less than half all other places.It's just me, they don't say to do it, but I placed a zip tie through the fluid bottle handle and around the mop handle and zipped it snug. I did that so that, especially when it's full, the top heavy bottle in the moping process is held fast in place and doesn't have any tendency to move around. That may be why they made it snap in hard, but zip ties are cheap, and when I refill I will just snip my zip and apply a new one. Happy mopping.PS: It occurs to me with a different microfiber face (Amazon sells variety kits) you could fill the bottle with Windex and do your hard to reach windows. Also if your windows were mineralized from garden sprinkled spray or whatever instead of Windex you could use a De-Scale It product before the Windex. The fact this mop handle is made this well makes other possibilities possible. The only thing I cant say because I haven't tried it is how many sprays it will make if you have it inverted (pointing up) using it for window cleaning as I suggested. Ask me again in a few weeks and I'll know.

BEFORE you assemble. be very sure there are no broken parts. Once assembled you are stuck.The trigger was broken. In fact, part of the green handle was missing.....meaning someone tried it...or during testing it was broken.I will try to return...I will NOT order this again7-8-2013 update - I had to contact the manufacturer. They were very nice, and said they would ship me a replacement. (fingers crossed) (Amazon said that I needed to contact the manufacturer.)7-12-2013 update - A replacement was received. Yes, exactly like the other one, except this one was a recently manufactured one (July)... the initial one was made in January.So, this was my second assembly, so, not an issue at all. I will say that you need to be sure to NOT pull the green slider down at the base of the mop. I did that on my first one, and it was tough to raise it back up into position. Well, since I remembered that, on my second assembly, I simply made sure it was loose before assembly.I can see that the trigger pivot is strong.....even though it is plastic, and should not break. This is where my first mop was broken. To use the mop, the trigger is pulled ever so slightly..... not much force at all.... So, as I think back to the first one, no doubt it just happened to slip through QC.I wasn't particularly happy that I needed to deal with the manufacturer, and not with Amazon. However, it worked out fine, and I am totally happy. Excellent customer service.The mop works nicely. As I said earlier, the pressure on the trigger is ever so slight, so I do not anticipate future issues. The reusable pad is great - velcro attaches it to the mop... and you can just toss it in the washer to clean. And, the cleaner cartridge is reusable, so just turn it upside down, unscrew the cap and refill. Funny, I swear I saw a review from someone that mentioned that they put a hole in the top to refill and used a cork!!!Now it gets 5 stars!Update 5-11-2014: It is still working great. Some info on use.... as you pull the trigger, and the solution is dispensed, it is creating a vacuum within the bottle. So, as you use it more and more, the vacuum gets stronger, and it will not spray as good as it did at the beginning of your cleaning session. The fix is to just break the vacuum..... pop the dispenser out - turn it upside down and put it back in - snap it back in.. and you are golden.I think what could happen to some is that the spray will stop coming out, and then the user pulls harder and harder on the trigger to release the solution.... no do not do that, just reset the bottle as explained above.Enjoy