Very comfortable but why is it refusing to stay elevated? Every day is seems to be getting lower and will not respond to trying to raise the height?

I came to search the comments for this topic because I am experiencing the same issue, was curious if anyone else mentioned it and I see I'm not alone. The chair is NOT staying elevated. It gradually sinks throughout the day. This JUST started happening and I've only been using the chair for less than 3 months. It will elevate, but it just keeps gradually sinking until it's at its lowest height. I've so very disappointed. I will contact the seller to see if I have any options with this purchase. :-(

Are the wheels removable?

yes ...the wheels are removable. When the chair arrives you have to assemble it. Its easy. The wheels are something that you just press in. If you pull on them hard enough, they will come back out. I just did it to mine to make sure. Actually I already know this....I've been a furniture mover for 38 years. I deal with this kind of thing all the time. I have no idea why you would want to take them out, but the chair would sit flat...you could still swivel but you couldn't roll. That's half the fun.

Left off a part when putting it together and can figure out how to take it back apart?

Just take the bolts out and put the piece in it's not hard to do

If the chair is defective what is the procedure to return it?

The full procedure is spelled out in the listing, you just have to read it.

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🖤 Elevate your workspace with executive comfort and style — because your hustle deserves the best.

CUSTOMIZABLE FIT - Pneumatic height adjustment and adjustable backrest ensure personalized posture support.
ROBUST STABILITY - Heavy-duty 5-star base engineered to support up to 300 lbs with unwavering stability.
DURABLE LUXE FINISH - Premium waterproof PU leather that resists wear and fading, maintaining a sleek professional look.
SEAMLESS 360 MOBILITY - Effortless swivel and smooth rolling casters for dynamic multitasking without leaving your seat.
ERGONOMIC COMFORT REDEFINED - High-back design with thick cushioning reduces fatigue during marathon work sessions.

The Furmax Office Executive Chair combines ergonomic high-back support with thick cushioning and adjustable features to enhance comfort during long work hours. Crafted with durable, waterproof PU leather and a sturdy 5-star base, it supports up to 300 lbs and offers smooth 360-degree rotation for seamless mobility. Perfect for home or office, this chair blends professional style with reliable durability.

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Best international shipping I've ever tried. Worth every penny!

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The product quality is outstanding. Exactly what I needed for my work.

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Manufacturer	Furmax
Model Number	FDMP0
Package Dimensions	69 x 62 x 33 cm
Material	Faux Leather
Color	Black
Size	19.8D x 21.8W x 42H Inch
Special Features	Adjustable
Package Weight	37 Pounds
Batteries Required	No
Material Care Instructions	Wipe Clean
Brand Name	Furmax
Item Weight	16.78 kg

Furmax Office Executive Chair High Back Adjustable Administrative Home Desk Chair Rotating Computer PU Leather Chair Lumbar Support (Black)

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