TribitStormBox Lava Portable Bluetooth Speaker, 80W Loud Wireless Speaker, 24H Playtime, IP67 Waterproof, Bluetooth 5.4, Custom EQ, XBass, Built-in Mic, TWS Pairing for Camping/Beach/Party/Outdoor

I don't tend to write many reviews, but this one i necessary as much for the customer service as the product itself.TL;DR the product is excellent and amazing value for money, essentially like all Tribit products it sounds excellent, works really well, and performs far better than the price you pay. I have multiple products of theirs for use in different places around and outside of the house and work and they have all been great purchases.This time, there was a slight issue with the rubber encasing on one of the sides of the speaker, so that when the bass was kicking, there was a slight rattle - nothing looked broken, so probably just one of those things that happens when making thousands of a product, one part doesn't get made to the exact requirements like the others.So, I needed to contact them for the first time and assumed I'd get the standard service that most manufacturers give these days, thinking I'd spend ages on a chatbot, etc. However, on contacting Tribit (via email, as they suggest), they responded almost immediately and had some suggestions for a fix. While those didn't fix it, in the next email they immediately said they would replace it and within 12 hours had already dispatched a replacement to me.No quibbling, speedy responses, polite and courteous - everything customer service should be.I really love the speaker so am delighted I'm getting a replacement, but for anyone worried about buying it as they don't know of Tribit, I thought I'd share my experiences.Would highly recommend.

The low-frequency extension outperforms competitors of the same size, the design is exquisite, and it comes with two types of strap buckles. The price is very reasonable.Don't forget to perform the firmware update, as the new firmware resolves the speaker's background noise issue.

Great speaker, I bought 3 of them, I did my own EQ and paired them together and they sound really good