DEPSTECH Upgraded 5'' IPS Endoscope Camera with Light, 1080P HD Borescope for Sewer Inspection, Waterproof Drain Pipe Plumbing Camera, Cool Tech Gadgets for Men

I purchased Depstech model DS590 for various projects around the house and automotive applications. It has worked flawlessly until I noticed that the battery was not holding a charge and the charging light was no longer flashing to show the unit was charging per the manual. I reached out Depstech customer service to make them aware of issue I was having and they sent me a new until within two days. They responded to my email in just 1 hour, that is lightning fast in our current digital world and time zone differences. Depstech stands behind there products and they come with a 2 year warranty, which tells you they put in the research and development to make the best product on the market. As most other companies only give you a one year warranty if you are lucky. I love the three camera head and the various angles you are able to manipulate and not having to move the camera head as it’s just a simple long hold on the display buttons to activate the different camera angles with split screen options as well. Very nice feature if you ask me. Trust me you will use this camera snake on things you did not know is possible. Keep up the great work and I really recommend Depstech products especially after how they stood behind their guarantee.

UPDATE: DEPSTECH reached out to me and offered a full refund, which they provided quickly and without any questions or requests to improve my rating. So, although the camera did not meet my specific need, I have updated my rating to 5 stars for above-and-beyond customer service that essentially removes any reason to not give the product a try. As mentioned in my original review, the quality of the product seems good, and now I know it is backed by excellent customer service.ORIGINAL REVIEW:One star because it is advertised as a sewer inspection camera but we haven't been able to use it for that purpose (and haven't found any other use for it so far). We have not been able to get it past any elbows in a residential sewer line, seemingly because the cable is too flexible. I even bought a fish tape and leader per the instruction's suggestion (to help stiffen the cable), but it didn't help at all. It still got stuck in the same spots, and it was gross having to untape the fish tape and leader from the camera after it had all been in sewage. We tried going through cleanouts, removing p-traps to access drain pipes in walls and down vent stacks, and the camera always got hung up on PVC connections (the camera itself is kind of long). If you can get it past connections, it's probably good for pipe inspections if there is no standing water. Once the camera goes under water, you can't see a thing, so it's probably not too useful for trying to figure out why a drain is clogged. It seems like good quality and the simultaneous multiple views seem nice, but it ended up being a pretty hefty waste of money and time for me. Very disappointing.

This is the 4th endoscope I've purchased over time from Amazon. This Depstech is the best one yet. Pictures really clear. Never thought I would need it to have 3 cameras. That 3-camera option came in very handy as a pleasant surprise while working on my car.I contacted customer service at one time. They were very friendly and quick to respond.If you've had other endoscopes before and weren't pleased with them, you owe it to yourself to try this one.

Was hesitant, saw a video on YouTube doing a demo with fish tape(rigid line to push the camera) put into a 1 1/2 drain line, had to wrap a little thick with duct tape to avoid sludge. Was able to go all the way, about 30 ft and found the clog.

Need an idea for your home plumber or someone you know that has plumbing issues. This is the inspection camera for them Great gift, works vey well, camera can be sent down pipes or walls any place you need to see a place that is visibly out of site. This will work. Can even get to for a vehcle mechanic as the camera can be put inside an engine to see what is going on, Highly Recommend this product!great gift idea

Cable is fairly flexible, so much so that it curls up easily at pipe bends and does not feed. Lens design is prone to have debris block the lens to the point you have to remove the camera to clean it all the time.

This item is easy to use and does what it is supposed to do. I've not tried it underwater, only in dry vent pipes but is does the job nicely. I am very happy with this purchase.

i bought this item so see inside the sewer line but it did not work as it promise i will push the cable in the 4" pvc pipe line in the sewer and the cable will bend as i will push in only went in BOUT 3', NOT GOOD FOR MAKING TURNS LIKE 90` pipes