eufy SecurityVideo Smart Lock E330, 3-in-1 Camera+Doorbell+Fingerprint Keyless Entry Door Lock, Smart Built-in Wi-Fi Deadbolt for Front Door, Auto Lock, App Remote Control, Easy Installation

Update to my experience:So originally I gave this particular product 3 Stars because I'm not a fan of the E330's lack of a door sensor which would not allow the door to disengage the auto lock when the door was wide open. For example, someone goes out to take care of the trash, leaves the door open for a few seconds, dumps the trash and returns to the door to find the deadbolt engaged and the door open.Apparently Eufy (Anker) saw my original review and reached out to me regarding my statements about their product. Again, I was told that the E330 doesn't have the door sensor but the S330 does. I told them that information is not clearly visible on the product page for the E330 and that with the knowledge that the S330 had the door sensor, it really makes the E330 irrelevant and should not be a mainstay on the market. Both the E330 and the S330 have the same functions and features save for that door sensor as well as the S33 coming with it's own chime which just so happens to have an expansion slot on it for memory storage of the product videos.Eufy did the unthinkable and offered to replace my previously purchased E330 with an S330 and I was elated. They asked me what I was looking for in a smart lock and I told them just what I had said in my review: the E330 was ALMOST perfect, but the lack of a door sensor left me with a little bit of buyers remorse as it, at least to me, is a crucial feature for a "smart" device that's primary function is to provide a variety of ways to lock and unlock a door in person or remotely.Eufy offered to send me an S330 to try it out and they did make a disclaimer, stating that essentially the lock does have a door sensor on it, but it does have a timer that will still engage the lock after a set time whether the door is open or not. At first this seemed sort of counter-intuitive, but I said I will give it a try anyway. They immediately shipped me the new S330 and I received it just a couple days later.Let me say this, the S330 is noticeably heavier than the E330 and I thought that was a good sign. The two models are very similar in appearance with both being advertised as a 3-in-1 Camera, Doorbell, and of course a lock. Both sport a 2K camera that is sharp and detailed with great video capture capabilities. Both can be tied to your in-home WiFi and accessed remotely. Both have excellent fingerprint readers, although I will say the S330 one is physically more robust and it also is slightly more accurate in the way of consistency. Battery life between both are pretty much the same. The more features you have turned on the more battery is used so the battery goes fairly quick if you have everything on. Based on my current rate of battery usage I am expecting maybe 3 months of battery usage between charges. Your mileage may vary as we have lots of kids and therefore lots of activity making use of the camera be it passage through the door or little ones playing on the porch. Yes, there are settings in the app for this and I will speak about that shortly.Both products have a keyhole hidden behind the button that functions as a doorbell. Just pull the button out some and allow it to pivot to expose the keyhole. Both products come with two keys which brings the number of usable ways of unlock and entry to 4: the fingerprint reader, the physical key, the keypad, and the app. The keypad is great and allows me to program a code for each of my family members (as well as their fingerprints) into the unit. Additionally, you get a notification on your phone when programmed members use their code or fingerprint to enter the door. You can set each member to have constant access or temporary access via these methods.As stated previously, the S330 comes with it's own chime which in this case is like a programmable doorbell. It is something that you simply plug into an outlet and it carries 2 additional functions to it being a doorbell: 1) It acts as a hub/extender for the door lock. So if your router is a little further away from the door you can place the chime somewhere between the router and smart lock to gain a better signal, 2) this is where you can install an up to 128GB micro SD card for video storage, which is great if you want to store your videos locally and not have to pay a subscription.The door sensor in the S330 works great. Previously with the E330 the deadbolt would slide out with the door wide open after so many SECONDS. The only alternatives to this is to either set a schedule for a time of the day when the auto locking feature is not used or simply turn it off all together which completely defeats the point of having a "Smart" lock, in my humble opinion. Now, with the S330 the lock does in fact stay unlocked until you close the door, then the deadbolt slides into place. The disclaimer that was mentioned before had to do with the door still auto locking after 3 MINUTES time, whether the door is open or closed. I've now come to believe this is a fail safe for when the sensor may have miss the closed door event that would normally trigger the auto locking function immediately. In the case of a missed event then it would make sense to engage the lock after a set time "just in case". Either way you look at it, the lock now functions the way it's suppose to and locks and unlocks at reasonable times.Just a side note, the chime does allow for some pretty cool doorbell sounds that you can choose in the app. Speaking of the app it's very well thought out and intuitive with a robust set of features that allow you to customize your experience with the device in every practical way. Getting it on WiFi is a breeze and integrating it with Alexa is easy with the Eufy skill enabled.My only recommendations to potential buyers is 1) Try and wait for a sale on the products, whether you aim for the E330 or S330. These things are pricey and although I find that it is very useful and highly convenient, especially for larger families like mine, it is definitely a sizable investment for something that amounts to a security camera on steroids. On the other hand, it's a security camera on steroids! It allows you to monitor who enters your home or even approaches your home from afar be it your bedroom or a hotel room 1000 miles away. Number 2) Get an additional battery. Again your mileage may vary, but I've come to find that the 10000mAh battery that comes with these devices last a decent amount of time but takes a decent amount of time to charge. So, with that being said, it makes sense to have an extra battery on hand to charge while the other one is in use, set it aside until it's time to swap them out, end then go on your merry way.Both are fantastic smart locks, however the S330 is just far more practical to me. I highly recommend these products and I have to say Eufy customer service is out of this world. They have done a great job communicating with me and I feel they have been straight forward with me regarding their products. Also, I want to say I was the one that offered to rewrite the review IF the S330 met my needs and expectations, which it most certainly has. I rate the S330 5 stars, hands down. It checked all the boxes and looks great while doing it. My reasoning for my original 3 star rating for the E330 is mentioned below in the original review:************************This would be perfect had it not been for the absence of a door ajar feature. As some have said the E330 does not have this feature and the S330 does. For those who don't know, this feature is what tells the lock to not engage the auto lock feature until the door is closed. Without this feature the E330 is not smart enough to know that the door is open, so it just turns the deadbolt with the door wide open. The solution per the company is to turn the auto locking feature off which definitely defeats the purpose of having a "smart" lock.For the price one would think a feature like this would come standard, but I digress.Every other feature about this smart lock is very good and the quality is outstanding. The battery charge? Not long; a few months maybe. But then again I have kids going in and out all the time.

I chose this Eufy door lock because of its top rating from Consumer Reports. My second Schlage door lock failed just like the first one, so no going back to that brand. Plus, this Eufy was more feature rich and cheaper by comparison (my Schlage locks had no video or audio, just codes).The positives are overwhelming. Every little feature I could hope for - and some I didn't think to expect - are implemented intuitively within this product. It's clear that a lot of thought and development time went into this product, aimed at the end user experience. It's all done the same way I might have designed it and then improved it over time.- First, the mechanical installation was quick and painless, with the lock working smoothly right away.- Second, there are so many ways to open this lock. When my electronic setup hit a snag (my own fault), we were still securing our home by using the key for a couple weeks. After electronic setup, we added three more methods. #1: We quickly created unique passcodes for everyone. #2: Our favorite method for both locking and unlocking is to use our fingerprint. #3: But quite handy is the phone app by which we lock the door from work or from upstairs when we've forgotten.- Third and also cool is that my wife and I both have Admin accounts for these two devices, meaning that either one of us can access the event logs, change the ringtone, unlock the door remotely, add other users, etc. from our phones. Meanwhile we setup regular access accounts for our adult children. They each can enter their unique code at the door itself to unlock, or to lock on the way out. The next time they visit, Eufy will scan their fingerprints to enable that method also for lock/unlock. Either way, the Event log records exactly who entered and when. And records the video.- Fourth, it's so great that there's no ongoing subscription required. I made sure everything worked before ordering the micro-SD card, but we were still able to use all of the features above plus others not yet mentioned (Live View, Live 2-way Audio, doorbell, and phone alerts). Then with a cheap micro-SD card - so easy to insert - we also have tons of video and audio storage. It's all configurable if we want lower-resolution video to save space or perhaps no audio to save even more space. The 128GB maximum size has more than enough room for us to configure high-res everything. Then if there's a particular video we want to save long-term, a single tap within the app downloads it to my phone.- For the fifth positive, I can only scratch the surface about how intuitively it all functions. The live feed is just one tap. The mute-myself button is obvious, again just one tap if we want to converse before replying. I pre-recorded a few auto-responses like, "Sorry, but we don't answer the door for solicitors". Again, my pre-recorded messages are a well-placed set of one-tap options. Motion detection is too simple a word for the continuously enhanced AI features. My list of "Events" labels significant motion as "Human Detected". Based upon settings, I have no events recorded for stray squirrels or passing vehicles. Night vision calibration accounts for the white door jamb in the picture. Even the plug-in-the-wall Wi-Fi doorbell is great, with app-based volume control and several selectable ringtones. The auto-lock feature is configurable for different time settings and seems useful, but we haven't turned that on yet.The negatives are incredibly minor, especially in light of the strong positives.- I'm a decades-experienced IT professional, assembly programmer, PC builder, and more. I'm "that guy" everyone calls to setup their own high-tech equipment, including a few video doorbells. Yet I struggled with the electronic side of this lock installation. The instruction booklet simply says to install the app and follow those instructions. The app itself is great, but the setup steps could benefit from some customer feedback. A key setup step is scanning the QR code from the device itself to get its Serial Number. That step was quick and efficient for the separate Wi-Fi doorbell device - which BTW comes included with this door lock. But for the video deadbolt device, the app kept telling me "Invalid Serial Number". No problem - I can enter the SN manually. Where to find it? The app says it's in two places: the inner documentation box, and on the door lock itself. I entered the SN from the door lock - still invalid. I entered a number from the inner documentation box - but it wasn't exactly a Serial Number, so still invalid. There was a real Serial Number on the documentation booklet itself, different from the door lock's SN - still invalid. In the end this was all my fault. Kudos to Eufy's support team for a quick E-mail response when their live call center was closed for the weekend. That response asked for details including my purchase receipt. Looking up that Amazon receipt, I noticed the exact model number I purchased: "S330". The app's setup steps require me to select the item type before scanning or entering the Serial Number. Where I had preciously selected "Video Door Lock & Doorbell Combo", I tried the app again and found the S330 in a not-so-obvious selection. With that choice the QR code scanned successfully, and everything worked fully a few seconds later. That quick step even integrated the video door lock with the included doorbell device. A better setup experience (A) would print the model number on the product box somewhere, and (B) would let the app select (or at least prompt for) the device type based upon the Serial Number scanned or entered. But with the one-time setup behind me now, everything about ongoing operation is wonderful.- The other tiny negative is the advertised integration with Alexa. I don't use Alexa here except for my Fire TV remote, so I can't speak with much expertise about how this Alexa integration should work. Amazon's product page says (copy/paste) "WORKS WITH ALEXA Add voice control by combining with an Alexa device". From "voice control" I expected that I could ask any Alexa device to lock or unlock the door, and perhaps have an Alexa Show display the live video. I've been through every possible setting at least twice, and the only Alexa connection is "Alexa as Chime" whereby an Amazon Echo will announce when the doorbell is pressed. That's not even close to "voice control". Again, not a big deal for me because we haven't gone full Alexa in our household. But if we do, I don't expect the video doorbell to integrate fully like, say, the Echo-plus-Ring bundle does.The bottom line is overwhelming positives for all the important functions plus responsive customer support. The negatives don't affect me, so five stars. Consumer Reports was correct in their recommendation.