SafeRacks Garage Shelving Unit - All Steel Storage Rack That Holds 300 Pounds Per Shelf - Easy to Assemble, White (24" x 48" x 84")

I don't usually write a lot of reviews but my experience with this order deserves a mention. I ordered a 72" and 48" wide unit at the same time.Shipping - be aware that each shelf is shipped in two packages, one with the uprights and one with the shelves and hardware. Amazon's tracking in this case leaves a lot to be desired. They tracked both shelves (4 boxes) as one order and once part of it was delivered, Amazon marked it all as delivered. Fortunately, the seller was a lot more helpful and sent me the tracking numbers for the undelivered boxes. My order came via FedEx. The packages with the uprights and crossbars are pretty heavy, more than 50 lbs for the 72" shelf and they can be a little awkward to handle. I received both packages for the 48" unit well ahead of the estimated schedule and I got the uprights for the 72" unit roughly a week before the initial estimated delivery. The shelving for the 72" unit came about a week after the initial estimated date and more about this in the Customer Service section below.Shelving Quality and Design - I am an engineer so I appreciate a well designed product. I had no problem with assembly except for one item which I'll get to in a minute. All parts were clean, no sharp edges, and the paint was excellent. There were a couple of extra shoulder bolts included which guaranteed that I wouldn't lose one. Usually if I have just enough bolts or nuts I'll drop one and it will roll under something immovable or bounce into another dimension, but with an extra I was assured of no problems. The 48" unit gets 5 stars all around. I dinged the 72" unit one star for assembly because the U-straps, bolts, and wingnuts used to hold the two 36" long shelves together and attach them to the frame took a lot of cussing and fidgiting to get them installed, especially on the bottom shelf which I put as low as possible. The shelves have to be exactly aligned and the wingnuts are difficult to get started and turn. But they are essential to making the shelf sturdy and I would not leave them off. I'd happily cough up a couple more dollars for a better system. Otherwise, both shelves were easy to assemble. I also like that the uprights are one piece, many of the competitors use a two piece system. I don't have one to compare with but I wonder if that would be as sturdy.For assembly you will want a 3/8" open end wrench (SafeRacks included a stamped metal one, but do yourself a favor and use a decent wrench), the included allen wrench is satisfactory although a better one with a handle will make it easier to get the shoulder bolts snug which is important in making the shelf sturdy. You will also want a rubber mallet to seat the crossbars (also important for sturdiness) and for the 72" shelf you will need two 7/16" open end wrenches for the middle braces and a #2 Phillips screwdriver for the U-strap bolts. These are not included. Adjustable wrenches could substitute for the open end wrenches but don't blame me if you round the corners of the nuts. There are also plastic caps for the bottom of the legs if you have a floor that you are concerned about protecting. Mine sits on concrete so I didn't install those.Customer Service - this is the real reason that I wanted to take time to write this review. I am usually leary of third parties selling on Amazon because it can sometimes take a while to resolve problems, although they do always get resolved. But, this seller (Eagle) responded to all my emails in the same day or next business day on a weekend, and was always informative and helpful. As noted above there was a problem getting the 72" shelving and the seller reordered the missing parts after I inquired about it. So, five stars for timely, helpful answers. I thought they were going to blow me off when I inquired about the replacement shipment and got a "seasonal shipping" excuse, but two days later I got a second email telling me they were able to expedite the order and I'd get it in a couple of days. I didn't ask for this so it was a happy surprise. And I was able to finish my garage reorganization and cleanout.

I wanted my garage storage to be light & bright because our garage is small. Ordering white 18 gal totes from The Container Store to fill the shelves. These storage units are strong, well constructed, 24”D & 84”H which is perfect for maximizing my space & durable (no flexing mdf). I had a total length of 172” to fill so got two of one variation & one of the longer length variation. I live in SoCal & received them in a few days. Boxes are divided into the wire shelving & the frames(the heavier of the two). I put them together by myself yesterday & it took me a couple of hours to build all three. I built one to learn how they were constructed to minimize mistakes & maximize efficiency because the instructions are crap. I love these so much that I wanted to pass on what I learned to help you love them as much as I do.Get a nice sized mallet or hammer & cloth like I had to used to pound the shelving brackets into place & not mar their surface. The lip needs to face up. They will hold the shelves. The first row needs to start one hole up from the bottom (like the pic) so that the feet can go on. The brackets all have well thought-out, consistent, great quality construction so I had no issues moving quickly. I counted up 15 holes for the bottom of the next shelf & then 16 holes up for the bottom of the next. I would advise that if u get the longer shelving unit, construction is the same. But the center supports lip faces up & requires the larger bolts & nuts. They hand screw easily & only need a crank or two to tighten. Do that part before attaching the wire shelving because the space to work in is tiny. The U brackets secure the two parts of the wire shelving together & onto the lip of the shelf with the smaller nuts & screws. They also hand screw easily & I used a screwdriver to tighten. Good luck!!!

Quality shelving unit. Took a while to put together, but very sturdy and holds. A lot of weight . Will be buying another one!

I was a little worried about ordering this after reading reviews saying all the parts weren't received or it wasn't worth the money.While I will say it's pretty expensive for a storage rack, I'll also say it is big enough to hold heavy storage totes.It was easy to put together - but I would recommend having two people. Putting together by only one person can and did make the process more difficult and likely took me 3xs as long (with the 96" width option).Currently this sits in our basement in a small storage area. I want to order 2 more units for the garage but am holding off as I purchased a little over a week ago for 329.99 and nine days later, the price jumped to 399.99. Costco has these for the price I paid originally, so I might get through Costco.com - yes, it's the exact same rack (saferacks).My only "complaint" is it would be really great if it had another shelf (for a total of 5), or if saferacks sold additional shelves and support rails on their website. Even with large 18-27 gallon totes, there is at least 8" clearance above the tote - an extra shelf would allow for 5 rows of tote storage - but I digress, I just have a lot of storage totes.Great item, heavy duty and can hold 2000 lbs total weight. Bonus - it's freestanding, so you don't need to anchor to the wall and disassembling to move to another location will be easy.